Delta fined $50,000 for discriminating against Muslim passengers

Published January 25, 2020
Delta “engaged in discriminatory conduct” and violated anti-discrimination laws, rules US transport dept.  — AFP/File
Delta “engaged in discriminatory conduct” and violated anti-discrimination laws, rules US transport dept. — AFP/File

Delta Air Lines was on Friday fined $50,000 by the US Department of Transportation to settle allegations it discriminated against three Muslim passengers who were ordered off their planes.

In its consent order, the department said it found Delta “engaged in discriminatory conduct” and violated anti-discrimination laws when it removed the three passengers.

In one incident on July 26, 2016, a Muslim couple were removed from Delta Flight 229 at Charles de Gaulle Airport in Paris after a passenger told a flight attendant their behaviour made her “very uncomfortable and nervous”.

“Mrs X” was wearing a head scarf and the passenger said “Mr X” had inserted something into his watch.

The flight attendant said she saw Mr X texting on his cell phone using the word “Allah” several times.

The captain then spoke with Delta's corporate security, who said Mr and Mrs X were US citizens returning home and there were “no red flags.” However the captain refused to let them re-board the plane.

The Department of Transportation said the captain had failed to follow Delta's security protocol and it appeared that “but for Mr and Mrs X's perceived religion, Delta would not have removed or denied them reboarding” of their flight.

The second incident covered in the order involved another Muslim passenger who boarded Flight 49 at Amsterdam heading for New York on July 31, 2016.

Other passengers and flight attendants complained about him but the first officer saw nothing unusual about him and Delta security also said “Mr A “'s record had “no red flags.”

The captain prepared the plane for departure but then returned to the gate and had Mr A removed and his seat searched.

The Transportation Department said the captain had not followed Delta's security protocol and the removal of Mr A “after being cleared was discriminatory.” Delta disagreed that it engaged in discriminatory conduct but “does not dispute that each of these two incidents could have been handled differently,” the order said.

The government said the fine “establishes a strong deterrent against future similar unlawful practices by Delta and other carriers.” Following the July 2016 incidents, Delta said it had reviewed and enhanced its procedure to investigate suspicious activity “to make it more collaborative and objective.”

Opinion

Editorial

A turbulent 2023
12 May, 2024

A turbulent 2023

PAKISTAN faced a tumultuous year in 2023 marked by severe economic distress and a sharp erosion of civil liberties....
A moral victory
12 May, 2024

A moral victory

AS the UN General Assembly overwhelmingly voted on Friday in favour of granting Palestine greater rights at the...
Hope after defeat
12 May, 2024

Hope after defeat

ON Saturday, having fallen behind Japan in the first quarter of the Sultan Azlan Shah Cup final, Pakistan showed...
Taxing pensions
Updated 11 May, 2024

Taxing pensions

Tax reforms have failed to deliver because of distortions created by the FBR bureaucracy through SROs, apparently for personal gains.
Orwellian slide
11 May, 2024

Orwellian slide

IN recent years, Pakistan has made several attempts at introducing an overarching mechanism through which to check...
Terror against girls
11 May, 2024

Terror against girls

ONCE again, the ogre of terrorism is seeking the sacrifice of schoolgirls. On Wednesday, just days after the...