Meta Platforms Inc’s image-sharing platform Instagram was down for thousands of users on Monday, according to outage tracker Downdetector.
Users reported being unable to log into their accounts or send messages. Some people also said that their Instagram accounts had been suspended.
“We’re aware that some of you are having issues accessing your Instagram account,” the application’s PR team said in a tweet later. “We’re looking into it and apologize for the inconvenience.”
At 11:13 ET, nearly 3,000 users were affected, according to outage-tracking website Downdetector. The website tracks outages by collating status reports from a number of sources including user-submitted errors on its platform.
The outage may have affected a larger number of users.