Chinese shoppers adopt facial payments in cashless drive

September 05, 2019

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Tianjin (China): A woman uses a facial recognition device installed at a self-service supermarket.—AFP
Tianjin (China): A woman uses a facial recognition device installed at a self-service supermarket.—AFP

BEIJING: No cash, no cards, no wallet, and no smartphones: China’s shoppers are increasingly purchasing goods with just a turn of their heads as the country embraces facial payment technology.

China’s mobile payment infrastructure is one of the most advanced in the world, but the new systems — which require only face recognition — being rolled out nationwide could make even QR codes seem old-fashioned.

Customers simply make a purchase by posing in front of point-of-sale (POS) machines equipped with cameras, after linking an image of their face to a digital payment system or bank account.

“I don’t even have to bring a mobile phone with me, I can go out and do shopping without taking anything,” says Bo Hu, chief information officer of Wedome bakery, which uses facial payment machines across hundreds of stores.

“This was not possible either at the earliest stage of mobile payment — only after the birth of facial recognition technology can we complete the payment without anything else,” he explains.

The software is already widely used, often to monitor citizens — it has been credited with nabbing jaywalkers and catching criminals.

But authorities have come under fire for using it to crack down and monitor dissent, particularly in China’s surveillance-heavy region of Xinjiang.

“There’s a big risk... that the state could use this data for their own purposes, such as surveillance, monitoring, the tracking of political dissidents, social and information control, ethnic profiling, as in the case with Uighurs in Xinjiang, and even predictive policing,” says Adam Ni, China researcher at Macquarie University in Sydney.

Published in Dawn, September 5th, 2019