Uber fined nearly $1.2 million by Dutch, UK over data breach

Published November 27, 2018
Cab-hailing service Uber took now steps to inform users affected by data breach, says UK official. — File photo
Cab-hailing service Uber took now steps to inform users affected by data breach, says UK official. — File photo

The ride-hailing service Uber has been fined the equivalent of nearly $1.2 million by British and Dutch authorities for failing to protect customers' data during a cyber attack in 2016.

Britain's Information Commissioner's Office said on Tuesday it fined the company $491,000 and Dutch officials imposed a $679,000 fine for violating Dutch data protection laws.

British officials cited a series of “avoidable data security flaws” that allowed personal data for roughly 2.7 million United Kingdom customers to be downloaded by hackers during an incident in October and November 2016.

The information commission's director of investigations, Steve Eckersley, said Uber had shown a “complete disregard for the customers and drivers whose personal information was stolen” after the substantial security breach.

“At the time, no steps were taken to inform anyone affected by the breach, or to offer help and support,” he said. “That left them vulnerable.”

Dutch officials say Uber did not report the data breach to authorities within 72 hours as required by regulations. The Dutch Data Authority says 57 million users worldwide and 174,000 Dutch citizens were affected by the data breach.

The United States-based company said in a statement that Uber is “pleased to close this chapter on the data incident from 2016". It said a number of technical improvements have been made to the security system since then.

“We learn from our mistakes,” the company said. The statement also cites a number of changes to the senior management team that have been made in the last year.

Opinion

Editorial

Rigging claims
Updated 04 May, 2024

Rigging claims

The PTI’s allegations are not new; most elections in Pakistan have been controversial, and it is almost a given that results will be challenged by the losing side.
Gaza’s wasteland
04 May, 2024

Gaza’s wasteland

SINCE the start of hostilities on Oct 7, Israel has put in ceaseless efforts to depopulate Gaza, and make the Strip...
Housing scams
04 May, 2024

Housing scams

THE story of illegal housing schemes in Punjab is the story of greed, corruption and plunder. Major players in these...
Under siege
Updated 03 May, 2024

Under siege

Whether through direct censorship, withholding advertising, harassment or violence, the press in Pakistan navigates a hazardous terrain.
Meddlesome ways
03 May, 2024

Meddlesome ways

AFTER this week’s proceedings in the so-called ‘meddling case’, it appears that the majority of judges...
Mass transit mess
03 May, 2024

Mass transit mess

THAT Karachi — one of the world’s largest megacities — does not have a mass transit system worth the name is ...