National Database Registration Authority (Nadra) Chairman Usman Mubeen paid a surprise visit to a Nadra mega centre located in SITE area of Karachi on Friday, where he reportedly stood in line along with other applicants without revealing his identity.

When his turn came, the Nadra staff raised 'objections' on the application form submitted by Mubeen, DawnNews reported.

Observing the unprofessional behaviour of Nadra staffers, the chairman suspended two staff members, including a female employee, on the pretext of causing trouble to citizens, it added.

The Nadra chairman said a Pakistani citizen can get an identity card issued from any centre located anywhere in the country.

"Strict action will be taken against those causing trouble to citizens visiting the [Nadra] centres," Mubeen maintained.

Later, Mubeen also made unannounced visits to other Nadra centres located in the metropolis.