PTCL data and cellular services in different parts of the country were disrupted Monday owing to a major fault in the PTCL back-end network.

Internet subscribers of different cellular companies reportedly also faced difficulties due to the disruption, it was reported.

The outage also brought to halt Pakistan Railway's e-ticketing system.

PTCL and Ufone subscribers in Islamabad, Karachi, Lahore and Peshawar reported degraded services, according to DawnNews.

Ufone is a wholly-owned subsidiary of PTCL. Both companies use the same cable to provide internet services, reported DawnNews.

Outages were also confirmed in Mandi Bahauddin, Rajanpur, Multan, Jhelum, Hyderabad and Larkana.

PTCL spokesperson said that it was a multiple cable cut at different places which caused the breakdown and the authorities are investigating the case.

The officials said efforts were underway to restore the services. However, company sources declined to provide a timeline in which the problem would be rectified, reported DawnNews.

“The restoration work has started, its being carried out at areas near Karachi and Hub,” the spokesperson added.

In a tweet from the official PTCL Twitter account, the company said: “We are currently facing major outage on our network, due to which internet service to some of our users have been affected.”

"Our teams are working on-ground to restore the service as soon as possible. We sincerely regret the inconvenience caused."

Imran Janjua, General Manager Public Outreach, Pakistan Telecommunication Company Limited (PTCL) said teams have been dispatched to identify the cause of disruption.

PTCL officials also clarified that their land-line services are working fine across the country.

In a separate unverified tweet from a local Twitter account, it was claimed that developmental work in Karachi's Nooriabad area caused damage to PTCL's fibre optic network, resulting in the outage.

Opinion

Editorial

Half measures
Updated 14 Dec, 2024

Half measures

The question remains: Were suspects' prolonged detention, subsequent trial, and punishments ever legal in eyes of the law?
Engaging with Kabul
14 Dec, 2024

Engaging with Kabul

WHILE relations with the Afghan Taliban have been testy of late, mainly because of the feeling in Islamabad that the...
Truant ministers
Updated 14 Dec, 2024

Truant ministers

LAWMAKERS from both the opposition and treasury benches have been up in arms about what they see as cabinet...
A political resolution
Updated 13 Dec, 2024

A political resolution

It seems that there has been some belated realisation that a power vacuum has been created at expense of civilian leadership.
High price increases
13 Dec, 2024

High price increases

FISCAL stabilisation prescribed by the IMF can be expensive — for the common people — in more ways than one. ...
Beyond HOTA
13 Dec, 2024

Beyond HOTA

IN a welcome demonstration of HOTA’s oversight role, kidney transplant services have been suspended at...