NBP ATM a big disappointment

Published April 9, 2015
Mostly after inserting an ATM card in the machine what you get is not cash but messages like ‘link down’, ‘ATM is out of order’, ‘your bank failed to respond’, ‘out of cash’ etc. — Dawn/file
Mostly after inserting an ATM card in the machine what you get is not cash but messages like ‘link down’, ‘ATM is out of order’, ‘your bank failed to respond’, ‘out of cash’ etc. — Dawn/file

VEHARI: Those using the National Bank’s main branch Automated Teller Machine (ATM) have been facing problems for the last one month with no remedy in sight.

Mostly after inserting an ATM card in the machine what you get is not cash but messages like ‘link down’, ‘ATM is out of order’, ‘your bank failed to respond’, ‘out of cash’ etc.

Another shock could be deduction of cash during a transaction but no delivery of the amount to you.

The issue has been persisting for the last one month despite State Bank’s clear instructions of round the clock service , consistent monitoring and mobilisation of maximum resources to timely resolve issues like ‘out of cash’, hardware, software problems, power outages and connectivity glitches.

A senior officer of NBP, Abdul Ghafar, said the high-tech ATMs developed glitches because of inconsistent and inadequate supply of electricity, while PTCL line disturbances also caused problems.

The State Bank never bothered to look into the network problems in the district, he added.

Because of network issues even cheque holders had to wait for hours and sometimes the entire day to get cash.

The ATM users have demanded resolution of these issue on priority basis.

BEES ATTACK: Three people were hospitalised after a swarm of honey bees attacked local zoo visitors here on Wednesday.

A number of people, including women and children, were in the zoo when the bees got agitated and attacked.

Those injured in the attack were identified as Ashfaq, Farooq and Ramzan of the 92/WB village.

Rescue 1122 officials responding timely saved many others from the bees attack.

The rescuers shifted the injured to the DHQ hospital.

Published in Dawn, April 9th, 2015

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