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Submarine cable damage affects internet services

March 28, 2013

SEA-ME-WE 4 (SMW4) submarine cable system pictured.— PTCL Photo

MULTAN, Mar 27 - One of the international submarine cable’s (SMW4) has experienced fault in sea waters near Alexandria, Egypt which has impacted internet services in the Far East, Middle East, Pakistan, India and North Africa.

The total length of the SEA-ME-WE 4 (SMW4) submarine cable system is approximately 20,000 km which consists of the main backbone across the Eastern and Western worlds and links 14 countries with 16 landing stations across Europe, Middle East and Asia plus the extension links in various countries.

The international consortium of operators in the region that manages the submarine cable system is proceeding to deploy repair services to restore services at the earliest, said a press release issued here by PTCL on Wednesday.

Meanwhile, PTCL has already undertaken necessary actions to minimize the impact on the services to customers in Pakistan, by making alternate arrangements for internet capacity.

This has been made possible because of PTCL multiple submarine cable systems in Pakistan, added the release.

Customers may experience slow browsing during peak hours and PTCL sincerely regrets this temporary inconvenience caused to valued customers, under the prevalent circumstances, concluded the release.