LAHORE: Governor Sardar Saleem Haider Khan says that the office of the ombudsperson Punjab is playing a vital role in ensuring speedy and inexpensive justice for the people, stressing that delayed justice is tantamount to denial of justice.

These remarks were made during a meeting with Ombudsman Punjab Ayesha Hamid at the Governor’s House on Friday where she presented the institution’s Annual Report 2025 and briefed the governor on the departmental performance, staff training initiatives, digitalisation measures and efforts aimed at enhancing institutional capacity.

Appreciating the performance of the ombudsperson, Governor Sardar Saleem Haider Khan said that when he assumed office, appeals against the ombudsperson’s decisions had been pending in the Governor’s Office for three years.

According to a statement, he said those pending appeals were disposed of on a priority basis to provide timely relief to the public. He emphasised that the provision of prompt justice to complainants was indispensable and assured full cooperation from his office in resolving public grievances.

Speaking on the occasion, Ombudsperson Ayesha Hamid informed the governor that the institution received double the number of complaints in 2025 compared to the previous year and immediate relief was provided to complainants through prompt disposal of cases. She also highlighted ongoing efforts to modernise the institution through digitalisation and professional training of staff members.

Published in Dawn, May 23rd, 2026