Whistleblower says Facebook put profit before reining in hate speech

Published
11
Frances Haugen outed herself at the Facebook whistleblower in an interview with CBS' 60 Minutes on Oct 3. — Photo courtesy CBS 60 Minutes
Frances Haugen outed herself at the Facebook whistleblower in an interview with CBS' 60 Minutes on Oct 3. — Photo courtesy CBS 60 Minutes

Former Facebook employee and whistleblower Frances Haugen is expected to tell US Congress on Tuesday that the company faces little oversight and liken the social media giant to tobacco companies that for decades denied that smoking damaged health, according to testimony seen by Reuters.

"When we realized tobacco companies were hiding the harms it caused, the government took action. When we figured out cars were safer with seatbelts, the government took action," said Haugen's written testimony before a Senate Commerce subcommittee set for Tuesday. "I implore you to do the same here."

Haugen will tell a Senate Commerce Committee panel that when Facebook executives had to choose between profits or user safety, profits won out.

"The company's leadership knows ways to make Facebook and Instagram safer and won't make the necessary changes because they have put their immense profits before people. Congressional action is needed," she will say, according to prepared testimony seen by Reuters. "As long as Facebook is operating in the dark, it is accountable to no one. And it will continue to make choices that go against the common good."

Haugen, who worked as a product manager on Facebook's civic misinformation team, appeared on Sunday on the CBS television program "60 Minutes", revealing her identity as the whistleblower who provided the documents that underpinned a Wall Street Journal investigation and a Senate hearing on Instagram's harm to teen girls.

Facebook has been under fire after the Journal published a series of stories based on Facebook internal presentations and emails that showed the social media company contributed to increased polarisation online when it made changes to its content algorithm, failed to take steps to reduce vaccine hesitancy and was aware that Instagram harmed the mental health of teenage girls.

Facebook did not immediately respond to a request for comment.

'Profit over hate speech'

Haugen accused the social media giant of repeatedly prioritising profit over clamping down on hate speech and misinformation, and said her lawyers have filed at least eight complaints with the US Securities and Exchange Commission.

"There were conflicts of interest between what was good for the public and what was good for Facebook," she said during the interview. "And Facebook over and over again chose to optimise for its own interests like making more money."

Haugen, who previously worked at Google and Pinterest, said Facebook has lied to the public about the progress it made to clamp down on hate speech and misinformation on its platform.

She added that Facebook was used to help organise the Capitol riot on January 6, after the company turned off safety systems following the US presidential elections.

While she believed no one at Facebook was "malevolent", she said the company had misaligned incentives.

Facebook published a statement disputing the points that Haugen made after the televised interview.

"We continue to make significant improvements to tackle the spread of misinformation and harmful content," said Facebook spokesperson Lena Pietsch. "To suggest we encourage bad content and do nothing is just not true."

Opinion

Editorial

Restructuring plans
Updated 10 Nov, 2026

Restructuring plans

It would be a much wiser move, politically speaking, to take up any debate on administrative restructuring again after the next general election.
Extreme heat
Updated 10 Nov, 2026

Extreme heat

Climate adaptation is yet to find a place in our agricultural policies.
Israel power struggle
10 Nov, 2026

Israel power struggle

A POWER struggle is emerging after last month’s elections in Israel resulted in no party securing the requisite...
Antalya agenda
Updated 09 Nov, 2026

Antalya agenda

For Pakistan, the priority should be to secure easier access to climate funds, more grants rather than debt-creating loans, and clear deadlines for financial contributions.
Beyond viewership
09 Nov, 2026

Beyond viewership

PAKISTAN has an enormous appetite for online content. According to the Pakistan Telecommunication Authority, it...
Rabid Modi
Updated 09 Nov, 2026

Rabid Modi

Modi’s silence throughout his reign of fear shows his endorsement of hate.