WhatsApp blocks 2 million Indian users over ‘spam message abuses’

Published July 16, 2021
A 3D printed Whatsapp logo and a padlock are placed on a computer motherboard in this illustration picture taken May 4, 2021. — Reuters
A 3D printed Whatsapp logo and a padlock are placed on a computer motherboard in this illustration picture taken May 4, 2021. — Reuters

WhatsApp has blocked more than two million users in India in just a month for violating its rules, the United States-based company has disclosed in its first compliance report under India’s controversial new social media rules.

Most of the users were blocked for spam message abuses. The Facebook-owned firm has put a limit on mass forward messaging in a bid to counter misinformation.

India implemented new rules in May to regulate social media companies, forcing them to disclose each month their efforts to police their platforms.

“We maintain advanced capabilities to identify these accounts sending a high or abnormal rate of messages and banned 2m accounts in India alone from May 15 to June 15 attempting this kind of abuse,” WhatsApp said in its report released late on Thursday.

The company said its “top focus” remains on preventing the spread of harmful and unwanted messages.

WhatsApp has more than 400m users in India, one of its top markets, but has often found itself facing criticism over the spread of misinformation.

Dozens of people were lynched in India in 2018 following rumours spread on WhatsApp about gangs stealing children.

The incidents prompted the messaging app to introduce a limit on bulk forward messaging in India. WhatsApp and some Indian media firms have sought to challenge the new social media rules in court.

Critics say the government is seeking to crush dissent but the government says it is attempting to make social media safer.

Under the rules, social media platforms have to share details of the “first originator” of posts deemed to undermine India's sovereignty, state security or public order.

WhatsApp says the rules violate India's privacy laws.

Opinion

Editorial

Digital growth
Updated 25 Apr, 2024

Digital growth

Democratising digital development will catalyse a rapid, if not immediate, improvement in human development indicators for the underserved segments of the Pakistani citizenry.
Nikah rights
25 Apr, 2024

Nikah rights

THE Supreme Court recently delivered a judgement championing the rights of women within a marriage. The ruling...
Campus crackdowns
25 Apr, 2024

Campus crackdowns

WHILE most Western governments have either been gladly facilitating Israel’s genocidal war in Gaza, or meekly...
Ties with Tehran
Updated 24 Apr, 2024

Ties with Tehran

Tomorrow, if ties between Washington and Beijing nosedive, and the US asks Pakistan to reconsider CPEC, will we comply?
Working together
24 Apr, 2024

Working together

PAKISTAN’S democracy seems adrift, and no one understands this better than our politicians. The system has gone...
Farmers’ anxiety
24 Apr, 2024

Farmers’ anxiety

WHEAT prices in Punjab have plummeted far below the minimum support price owing to a bumper harvest, reckless...