Gulf states urged to unblock internet calls in response to pandemic

Published April 8, 2020
In response to the Covid-19 pandemic, the UAE and Oman have relaxed restrictions on some calling apps but on a temporary basis.
— File photo by Shameen Khan Brohi
In response to the Covid-19 pandemic, the UAE and Oman have relaxed restrictions on some calling apps but on a temporary basis. — File photo by Shameen Khan Brohi

Human rights groups urged three Gulf Arab states on Wednesday to lift bans on free internet calls to help their large migrant workforces stay in touch during the coronavirus pandemic.

Oman, Qatar and the United Arab Emirates have long blocked many voice and video calling apps on the grounds of protecting the commercial interests of state-owned telecoms.

“This has caused serious problems for the people living in those countries, especially the majority of migrant workers and foreign national residents who need to connect and communicate with their families and communities overseas,” the rights groups said.

A majority of the estimated 17 million people living in the three Gulf states are expatriates, most of them low paid workers from Asia.

In response to the Covid-19 pandemic, the UAE and Oman have relaxed restrictions on some calling apps but on a temporary basis.

They have unblocked apps that allow for distance learning such as Microsoft Teams, Skype for Business, Google Hangouts, and Zoom. Microsoft Teams and Zoom are also available in Qatar.

State owned telecom firms in the UAE have also introduced a new app, UAE Voice, that allows for free video and audio calls.

But popular apps such as WhatsApp, Skype and FaceTime remain blocked despite persistent calls for a change of policy to face the pandemic, Human Rights Watch and 28 other civil society groups said in a joint statement.

“Denying the Gulf population access to these platforms puts people at serious risk, as this cuts them off from their communities abroad and the resources they need in times of such crisis,” they said.

Despite its ambition to become a major technological power, the UAE has harsh cybercrime laws and maintains what civil society groups call a high level of online restrictions and surveillance.

In December, the New York Times accused the UAE intelligence services of using popular new app ToTok to spy on users.

Opinion

Editorial

ICJ rebuke
Updated 26 May, 2024

ICJ rebuke

The reason for Israel’s criminal behaviour is that it is protected by its powerful Western friends.
Hot spells
26 May, 2024

Hot spells

WITH Pakistan already dealing with a heatwave that has affected 26 districts since May 21, word from the climate...
Defiant stance
26 May, 2024

Defiant stance

AT a time when the country is in talks with the IMF for a medium-term loan crucial to bolstering the fragile ...
More pledges
Updated 25 May, 2024

More pledges

There needs to be continuity in economic policies, while development must be focused on bringing prosperity to the masses.
Pemra overreach
25 May, 2024

Pemra overreach

IT seems, at best, a misguided measure and, at worst, an attempt to abuse regulatory power to silence the media. A...
Enduring threat
25 May, 2024

Enduring threat

THE death this week of journalist Nasrullah Gadani, who succumbed to injuries after being attacked by gunmen, is yet...