ISLAMABAD: Despite an improvement in some areas of the technology policy, Pakistan has not been able to take advantage of opportunities that a digital future holds due to lack of a robust policy direction.

The commerce ministry published Pakistan’s e-commerce policy in October 2019 to address this issue. In its working paper, ‘Transforming transaction: does Pakistan’s e-commerce policy deliver?’, public policy think-tank Tabadlab explores the strengths and weaknesses of this e-commerce policy.

Authored by technology policy expert Anum Malkani, the report takes a look at Pakistan’s existing policy landscape to support digital transformation, specifically e-commerce.

As the world digitises at breakneck speed, statistics suggest that Pakistan may be left behind unless proactive policies are implemented to increase digital access and catalyse digital transformation of the economy.

Since the current government came into office, there have been a number of developments with the publication of three discrete policy documents to support e-commerce and Pakistan’s ability to play catch-up in the Fourth Industrial Revolution: The Digital Pakistan Policy of 2018, the Digital Payment and National Payments Strategy 2019 and the E-Commerce Policy Framework 2019.

But the report of the think-tank said creation of organisational silos had resulted in fragmented policy direction. Despite some progress, there remains ambiguity on the current status and future direction of key issues such as data protection, digitisation of the economy and foreign direct investment (FDI) in e-commerce.

Analysing the e-commerce policy itself, the working paper identifies some crucial fixes to existing gaps that threaten the realisation of Pakistan’s e-commerce potential.

These recommendations include the development of a coherent roadmap with key milestones, timelines and mechanisms to track, monitor and evaluate progress by the National e-Commerce Council.

Without proper planning and funding, these initiatives are at risk of never being launched or being poorly executed, or being abandoned before completion.

There also needs to be clarity on the allocation, availability and deployment of funding to fast-track the proposed interventions as numerous recommendations involve significant outlays in terms of human and financial resources to be effective in achieving the desired objectives.

Published in Dawn, February 22nd, 2020

Opinion

Editorial

Maritime alliance
Updated 01 Aug, 2026

Maritime alliance

AS the US-Iran war drags on, new battle lines are being drawn. The pro-US Gulf Arab monarchies and Iran have enjoyed...
Local governance
01 Aug, 2026

Local governance

INTERIOR Minister Mohsin Naqvi’s speech at a business summit on Thursday has stirred a hornet’s nest. His...
Murders in Balochistan
01 Aug, 2026

Murders in Balochistan

GOOD news is scarce in Balochistan. Seven labourers were abducted and gunned down in Turbat city recently. Four...
Expanding conflict
31 Jul, 2026

Expanding conflict

WITH neither of the belligerents willing to back down, and the theatre of conflict expanding geographically, the...
Spoils and spats
31 Jul, 2026

Spoils and spats

A FIGHT over assembly seats in Azad Jammu and Kashmir has laid bare what seem to be some deep resentments between ...
Unfair tax system
31 Jul, 2026

Unfair tax system

THE disclosure that the FBR collected nearly Rs1.9tr in sales and income taxes through electricity bills over the...