THE Internet service provided by the PTCL in Abbottabad and its surrounding areas is dead slow and has an unstable connection.

I contacted the PTCL general manager at its Hazara office but in vain.

It is worth mentioning here that I had subscribed for an 8-MB Internet connection on my PTCL numbers 0992 – 380359 and 0992 335654, which was later converted to a 2-MB connection. Is this how the PTCL provides services to its customers?

I request the PTCL chairman to extend optical fibre cable to Abbottabad and its surrounding areas and improve its services, including provision of Smart TV.

Syed Tahir Shah
Abbottabad

Published in Dawn, May 26th, 2015

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