LAHORE: The National Cyber Crime Investigation Agency (NCCIA) on Friday arrested 12 suspects, including two women, at two illegal call centres.

According to the agency, the raids were conducted at Solution Hub in Batapur and Task Taker in Punjab Housing Society on the basis of credible information and search warrants obtained from the competent court.

Preliminary investigations revealed that the call centres were defrauding common people in Canada, the United States and other countries through fraudulent offers of mobile phone upgrades, network packages and SIM deals.

The suspects would impersonate representatives of well-known telecommunications companies to obtain the victims’ financial information and carry out illegal financial transactions and card fraud.

During the first raid, a woman and six men were arrested and in the second, a woman and four men were taken into custody. The seized equipment included 13 laptops, two desktop computers and 13 mobile phones. Separate cases had been registered against the suspects.

Published in Dawn, November 7th, 2026