Google says 'multiple' Cloud services suffer network failures in Europe

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A pedestrian walks past the Google offices in London, Britain. — Reuters/File
A pedestrian walks past the Google offices in London, Britain. — Reuters/File

Multiple Google Cloud services were experiencing serious network disruptions at its European data centre based in London on Tuesday, according to the US technology giant’s service health website.

British digital bank Revolut said it is facing disruption to multiple services, which a source close to the matter attributed to the Google Cloud outage.

“Multiple Google Cloud services are experiencing elevated errors and intermittent network failures in europe-west2 region,” Google said in a service update referring to its London data centre.

Internet service tracker Downdetector indicated that hundreds of reports had been made of problems affecting UK lenders Lloyds Bank and HSBC, as well as property website Rightmove and postal service Royal Mail.

Google said the incident began at 06:08 GMT on Tuesday.

A Revolut spokesperson said the bank was “working to fix the issue since it was identified” and offered its apologies “to anyone affected and for any inconvenience caused”.

“We can confirm that all our customers’ money and data are safe,” they added in a statement.

Google said on its website that its “engineering team continues to investigate the issue” but gave no reason for the disruption caused.

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