ISLAMABAD: Internet users in Pakistan, including Nayatel customers, will not be affected by service degradation on Thursday, according to the upstream provider.

The upstream provider, Transworld Associates (TWA), stated that the planned maintenance activity on a submarine cable has been postponed.

Earlier, the Pakistan Telecommunication Authority (PTA) and correspondence from an internet service provider stated that Nayatel users could be impacted by an internet slowdown. However, other users across the country were not expected to be affected.

Nayatel had informed its customers via email that “an unavoidable maintenance activity” is planned on one of Pakistan’s submarine cables on January 15 (Thursday) at around 2pm, saying that it could last up to eight hours.

“This may cause internet slowness across Pakistan,” the service provider said.

Meanwhile, reports circulating on social media, without specifying any particular ISP, said there was a possibility of internet disruption in the country on Thursday.

However, the PTA clarified in a statement that “information regarding any disruption of internet services on January 15 is incorrect and without factual basis”.

“Internet services across Pakistan remain stable and fully operational. Routine submarine cable maintenance is ongoing and will not affect internet service,” it said.

The authority added that it continued to monitor networks to ensure uninterrupted connectivity.