RAWALPINDI: The Civil Aviation Authority (CAA) has expressed the hope that the Pakistan Int­ernational Airlines fli­ghts to the United King­dom would likely resume in May as inspections in this regard have been completed.

CAA Additional Dire­ctor General Taimur Iqbal stated this while presiding over the 43rd E-Kacheri.

A spokesman for the CAA said on Monday that E-Kacheri commenced with a review of the previous session, which included nine follow-up complaints.

Commenting on the follow-ups, the additional dir­ector general emphasised the importance of passengers knowing their rights and filing claims for grievances like flight cancellations. He said airlines needed to provide more inf­ormation than just saying ‘technical’ reasons for cancellations or delays lea­ding to cancellations.

About PIA flights to the UK, the additional DG exp­r­e­ssed the hope for an update in May as inspections have been completed.

In response to a complaint about Federal Inves­t­i­gation Agency (FIA) staff at the immigration co­u­nters, he said the age­ncy is responsible for assi­gning personnel to immigration counters, especially during peak hours.

The issue has been raised multiple times and it will be pursued further, he added.

In reply to a question about drones, he said a pol­icy document on drone is being prepared and it will be available on the CAA website once finalised.

Mr Iqbal, in response to a question regarding the investigation report of the PK 8303 crash, said there are specific procedures and requirements that must be followed to ensure accountability.

Addressing a complaint about lack of proper signage at Quetta International Airport’s parking lot, he instructed the staff concerned to designate spaces for special persons and install visible markings to assist passengers and other visitors.

In reply to a question about commencing flights from D.G. Khan to Dubai, he stated that currently no airline operates to the district due to it being economically non-viable.

Published in Dawn, March 19th, 2024

Opinion

Editorial

Afghan puzzle
Updated 28 May, 2024

Afghan puzzle

Unless these elements are neutralised, it will not be possible to have the upper hand over terrorist groups.
Attacking minorities
28 May, 2024

Attacking minorities

WHILE Pakistan has watched many perish in the cauldron of sacrilege, the state has done little to turn down the...
Persistent scourge
28 May, 2024

Persistent scourge

THE challenge of polio in Pakistan has reached a new nadir, drawing grave concerns from the Technical Advisory Group...
Mercury rising
Updated 27 May, 2024

Mercury rising

Each of the country's leaders is equally responsible for the deep pit Pakistan seems to have fallen into.
Antibiotic overuse
27 May, 2024

Antibiotic overuse

ANTIMICROBIAL resistance is an escalating crisis claiming some 700,000 lives annually in Pakistan. It is the third...
World Cup team
27 May, 2024

World Cup team

PAKISTAN waited until the very end to name their T20 World Cup squad. Even then, there was last-minute drama. Four...