ISLAMABAD: The Federal Board of Intermediate and Secondary Education (FBISE) in Islamabad has unveiled the fully automated public services system.

According to a press release issued by the board, under this system, essential services are now available online, including the issuance of migration/NOC certificates, result verification, and the provision of duplicate result cards.

“This transformation eliminates the need for cumbersome bureaucratic procedures, promising applicants a remarkable turnaround time of just 3 minutes for service delivery, contingent upon fee verification,” it said. The chairman of FBISE, Qaisar Alam, lauded the efforts of the IT team led by Director IT, Dr. Bashir Khan Yousafzai, highlighting the board’s dedication to fostering innovation and excellence, read the press release.

He said that a standout feature of this automated system is its user-centric design, offering a straightforward application process. Applicants are required to submit their registration number, examination year, and postal address to receive a direct link for service access via WhatsApp or email.

The chairman board further said that, ensuring the highest standards of security and authenticity, issued documents can be verified through a unique tracking ID or verification link provided on the document. He said that this is a landmark development for Pakistan’s education sector, as this board has taken the lead in unveiling the nation’s first fully automated service system.

“The launch of the fully automated public services system is a testament to our commitment to improving efficiency, transparency, and accessibility in the realm of education administration,” the press release quoted the chairman as having said this.

He said that this pioneering initiative represents a significant leap from traditional manual processes to a modern, hybrid approach, establishing a new benchmark for operational efficiency and service accessibility for all 29 boards of intermediate and secondary education across the country.

Published in Dawn, March 5th, 2024