Pakistan International Airlines (PIA) announced on Wednesday that HITIT Computer Services, a Turkish IT solutions company, is taking over their IT systems.
According to a PIA press release, the new IT system will improve the airline's website functionality and make online booking "swift and convenient".
Chairman and CEO PIA Muhammad Saqib Aziz said that PIA's new IT partner "will definitely bring more modernisation and convenience to our valued customers."
Aziz also said that the national carrier is making every effort to ensure that the transition from one service to the other is glitch free. PIA teams are to remain "available round the clock for smooth and swift transfer in all relevant areas of airline", the airline said.
The airline's reservations, inventory control, ticketing, check-in procedures, flight operations, scheduling, revenue management, accounting and crew management will now use HITIT' s 'crane' solutions.
According to the press release, the shift is not only cost effective but offers additional value which will "greatly help PIA in its business activity."
The national airline has requested users to be patient in case any inconvenience is caused during the system's transition.