LAHORE: The Digital Rights Foundation (DRF) has released a report on the first four months of operation of its cyber harassment helpline.

In the first four months of its operation, the helpline received 513 individual complaints.

Sixty-two per cent of the total number of 535 calls were made by women, whereas 37pc of the callers were men.

Breakdown of cases of cyber harassment by platform.
Breakdown of cases of cyber harassment by platform.

The platform where people faced the most harassment was Facebook and most of the complaints were regarding fake profiles, non-consensual use of information, blackmailing, unsolicited messages and hacked accounts or devices.

The majority of the cases received by the helpline were from Punjab (41.3pc) whereas 23pc individuals did not disclose their location.

Province-wise breakdown of complaints.
Province-wise breakdown of complaints.

The helpline also got calls from Sindh (17.8pc), Khyber Pakhtunkhwa (4.70pc), Balochistan (1.30pc), Azad Kashmir (0.70pc), federal territory (10.10pc) and from outside Pakistan (0.20pc).

Nature of complaints received.
Nature of complaints received.

After assessing the overwhelming number of cases, the report has identified some recommendations for the law-enforcement agencies and the government.

Monthly breakdown of calls attended.
Monthly breakdown of calls attended.

The helpline (0800-39393) was launched on Dec 1, 2016. It is the country’s first dedicated helpline addressing issues of online abuse and violence.

It gives legal advice, digital security support and psychological counseling to victims of online harassment.

Published in Dawn, April 12th, 2017

Opinion

Editorial

Urgent challenge
Updated 02 Mar, 2024

Urgent challenge

The incoming finance team will have to prioritise economic decisions over political considerations and personal whims.
Contempt ruling
02 Mar, 2024

Contempt ruling

AN Islamabad High Court decision penalising the city’s deputy commissioner, a senior superintendent of police and ...
Streets of death
02 Mar, 2024

Streets of death

A LIFE without a sense of permanence is one aspect of a human crisis as complex as homelessness. But the fact that...
Starting over
Updated 01 Mar, 2024

Starting over

Both govt and opposition must resolve that their decisions will prioritise the public good over anything else.
Missing the point
01 Mar, 2024

Missing the point

IN a change of heart, the caretaker prime minister attended the hearing of the Baloch missing persons’ case in the...
Fleecing power consumers
01 Mar, 2024

Fleecing power consumers

THE so-called independent inquiry committee, formed by the power ministry to probe charges of excessive billing by...