'Friends of PIA' mobile app launched to improve services

Published January 19, 2016
Screenshot of the 'Friends of PIA' app courtesy Google Play store.
Screenshot of the 'Friends of PIA' app courtesy Google Play store.

Pakistan International Airlines (PIA) recently launched a mobile application for Android that specifically seeks feedback from flyers.

The app, named 'Friends of PIA,' allows users to rate their experience with the national carrier at any stage.

After registering for the first time, users can only proceed to rate the services once they enter their flight details.

Customers can then rate their experience with the carrier on ticketing and reservation, airport check-in, departure lounge facilities, baggage handling, transit transfer facilities, cabin comfort, in-flight entertainment, food and beverages, cabin crew courtesy, toilets.

The airline also promises 500 free air miles for those who successfully register on the app.

“PIA has taken this initiative to get feedback from its valued customers, aiming for improving the standard of its services,” says PIA spokesman Danyal Gilani.

The app is available for download on the Google Play store.

Opinion

Royal taxidermy
16 Sep 2021

Royal taxidermy

The king’s death was hastened so it could be announced in the morning papers.
A great leap backward
Updated 15 Sep 2021

A great leap backward

Courses appear to reinforce a closed mindset and have nothing to do with the requirements of a modern education system.

Editorial

Aid for Afghans
16 Sep 2021

Aid for Afghans

Humanitarian aid can resume even if the world decides to hold back on formal recognition of the regime for now.
16 Sep 2021

Wheat price

THE government’s decision to raise the wheat release price, or the rate at which provinces issue their grain ...
16 Sep 2021

Keeping the press out

ON Monday, the government yet again displayed its rising contempt for the freedom of press — this time in...
15 Sep 2021

Election trends

THE cantonment board elections are over and their results offer an opportunity for introspection to all major...
15 Sep 2021

Grace marks

THE decision to promote all students awaiting the results of their board exams by awarding grace marks is likely to...