SAN FRANCISCO: Apple Inc has offered to replace faulty on-off buttons on the iPhone 5, a rare glitch that it said on Friday affected "a small percentage" of the previous-generation smartphones.

Apple said on its user-support page that "iPhone 5 models manufactured through March 2013 may be affected by this issue," in which the button, also known as a sleep/wake mechanism, stops functioning or works only intermittently.

It did not say how many phones were shipped with the faulty mechanism. Owners can type in their iPhone serial numbers on Apple's website to see if their phones qualify for a fix, then either take their gadgets to a store or mail them in to be repaired.

"Apple will offer the service free of charge to iPhone 5 customers with models that exhibit this issue and have a qualifying serial number," spokeswoman Teresa Brewer said in a statement on Friday.

Apple rarely initiates large-scale repair programs for its products, and iPhone glitches are rare. The company prides itself on hardware engineering and design, particularly for a flagship phone that yields more than half its revenue.

In a 2010 incident dubbed "Antennagate," the company famously admitted that its iPhone 4 may experience signal loss when handled a certain way. The company subsequently offered free phone casings to correct the issue.

Apple began selling the iPhone 5S and the cheaper 5C in late 2013. In the first quarter, it moved a better-than-expected 43.7 million phones, helped by the gadget's increasing popularity in markets like Japan and China.

Opinion

Editorial

Pathways to peace
Updated 27 Apr, 2026

Pathways to peace

NEGOTIATIONS to hammer out the 2015 Iran nuclear agreement took nearly two years before a breakthrough was achieved....
Food-insecure nation
27 Apr, 2026

Food-insecure nation

A NEW UN-backed report has listed Pakistan among 10 countries where acute food insecurity is most concentrated. This...
Migration toll
27 Apr, 2026

Migration toll

THE world should not be deceived by a global migration count lower than the highest annual statistics on record —...
Immunity gap
Updated 26 Apr, 2026

Immunity gap

Pakistan’s Big Catch-Up campaign showed progress but also exposed the scale of gaps in routine immunisation.
Danger on repeat
26 Apr, 2026

Danger on repeat

DISASTERS have typically been framed as acts of nature. Of late, they look increasingly like tests of preparedness...
Loose lips
26 Apr, 2026

Loose lips

PAKISTANIS have by now gained something of an international reputation for their gallows humour, but it seems that...