According to a global survey of more than 200 executives in 35 countries, about 75pc said that their companies conduct exit interviews when employees leave. Of those, about 71pc said that human resources departments handle the interviews, while about 19pc said that they’re handled by the employees’ supervisors. But when researchers asked respondents to name a specific change that resulted from feedback collected during the exit interviews, less than a third could.

(Harvard Business Review)

Published in Dawn, Business & Finance weekly, June 13th, 2016