IBCC opens ‘Customer Care Desk’

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ISLAMABAD: Federal Education Minister Dr Khalid Maqbool Siddiqui on Wednesday inaugurated the Customer Care Desk (CCD) at the Inter Boards Coordination Commission (IBCC) Office.

The federal minister visited IBBC’s office in H-9 sector, where he inaugurated the state-of-the-art digital support system, Customer Care Desk (CCD).

Speaking on the occasion, the minister appreciated the IBCC team. “Knowledge is the lost heritage of a believer, and providing today’s students with modern facilities is among the greatest responsibilities of our nation,” he said and added that with the inauguration of this CCD portal, students will no longer have to face unnecessary hurdles or delays in their queries and complaints resolution regarding attestation and equivalence.

“This step fulfils the demands of the digital age, and I appreciate Inter Boards Coordination Commission’s tech-driven resolution to serve millions of students with efficiency and transparency,” the minister stated.

Earlier, Executive Director IBCC, Dr Ghulam Ali Mallah, presented a detailed briefing on IBCC’s transformative journey since the enactment of the IBCC Act XIII of 2023.

Published in Dawn, August 28th, 2025

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