ISLAMABAD: Inspector General of Police (IGP) Islamabad Qazi Jammelur Rehman on Wednesday inaugurated E-Police Desk at F-6 super market, aimed at facilitating citizens for online registration of complaints in case of any mishap.
Addressing the inauguration ceremony, the IGP said now the citizens could lodge a complaint without visiting a police station.
They just needed to scan their Computerised National Identity Card on the barcode reader, attached with a high-tech machine installed at the e-desk, he added.
He said on receiving the complaint, the personnel on duty would contact the complainant within short span of time to redress his issue. The IGP said visitors from other cities were also allowed to use the facility.
A feedback option was also made the part of machine, which would help the police department for bringing reforms.
The applicant could inform the police about any inconvenience by contacting on emergency phone numbers, displayed at the desk, he added.
He said more desks were on the cards to improve police performance in the federal capital. Islamabad police are committed to serve the masses, IGP remarked.
He lauded the efforts of SSP and his team, who worked hard for timely execution of the initiative.
Published in Dawn, March 18th, 2021