SAHIWAL: Of the 14,984 complaints launched on the Pakistan Citizens Portal by the people of Sahiwal division in the past four months, 9,140 have been resolved.
Most of these public complaints were related to service delivery departments like police, municipalities, health, education, local governments, Federal Board of Revenue and provincial revenue departments, according to a meeting held at the commissioner office.
The status of pending complaints was reviewed at a meeting attended by divisional heads of public departments here in Sahiwal on Wednesday.
The Pakistan Tehreek-i-Insaf government launched the Pakistan Citizen Portal on Oct 28, 2018.
The participants learned that 1,339 complaints were launched against the police, and of 574 had been resolved.
The commissioner directed departments’ heads to work in coordination with their district offices to resolve public complaints.
He directed divisional heads to take redressal report regarding complaints every day and be vigilant on the complaints from the portal.
Published in Dawn, February 28th, 2019