Mastering manners at Switzerland’s last finishing school

Published July 14, 2017
Women attend a lesson at Switzerland’s last finishing school Institut Villa Pierrefeu in Glion.—AFP
Women attend a lesson at Switzerland’s last finishing school Institut Villa Pierrefeu in Glion.—AFP

GLION: Eight women sit primly around an elaborately set table making pleasant small-talk about the weather, as immaculately starched waiting staff stand at the ready.

But as one of the servers steps forward holding a silver soup tureen with white-gloved hands, an instructor helps her adjust the angle of the bowl to make sure the ladle is facing the diner. And a second tutor whispers in the ear of another diner to lower her elbow as she brings the spoon to her mouth.

The women are not at a fancy restaurant or a high-end social club, but at Switzerland’s last finishing school, learning to master good manners, strict etiquette and how to avoid a fatal faux pas.

“I realise now that I have been mixing the French style of eating with the British style,” said Institut Villa Pierrefeu student Heba, asking that her last name not be given. With some embarrassment, the 34-year-old Egyptian national explained that she had placed her knife on her plate even though she had not used it during her meal — a no-no in French dining etiquette.

Heba is among 30 students from 14 different countries taking an intensive Pierrefeu summer course, lasting either three or six weeks, and offering classes like international business etiquette, floral art and staff management.

The students are a diverse crowd, according to Viviane Neri, who took the reins of the school in 1972 — nearly two decades after her mother founded it.

“Obviously we have daughters of presidents and princesses, but those are definitely not the majority,” she said, her warm smile offsetting the strictness of her impeccable attire. “We also have people who save money to finance their stay because they realise that this will give them extra knowledge that very few people have,” she said.

It is not cheap. Depending on the formula chosen, a six-week course, with exams and board at the school’s majestic manor houses, can cost close to 30,000 Swiss francs ($31,000).

Half a century ago, the students at Institut Villa Pierrefeu, which overlooks the picturesque town of Montreux, were among thousands attending a plethora of finishing schools dotting the hills around Lake Geneva.

Back then it was common for girls and young women from wealthy, upper-class families to attend so-called “charm schools” to polish their manners and social graces. Britain’s late Princess Diana was among the famous alumni of since shuttered finishing schools in this area.

Post-1968

But today, Pierrefeu is the only one left, after the industry was decimated by the 1968 student revolution and rise of feminism. “There was a huge dip in attendance right after the student revolution,” Neri said, adding that “the few who came said they were going to a language school. They were ashamed.”

Neri attributes her school’s longevity to its broad international focus and its rigorous efforts to keep the course material, including textbooks available only to Pierrefeu students, constantly up-to-date.

The students learn and practise the proper etiquette and protocol of 20 different countries, as well as cultural taboos to be avoided. “Cultural differences you are not aware of can create conflicts for very silly reasons,” Neri said, pointing out for instance that in Japan it is rude to blow your nose in public, while in Germany it is rude not to.

She suggested that many journalists could use a Pierrefeu course to avoid “embarrassing” articles like those criticising US First Lady Melania Trump for not covering her head during a recent trip to Saudi Arabia. “She doesn’t have to because it is not compulsory for non-Muslims who come to Saudi Arabia. That’s protocol,” she said.Unlike the post-1968 generation, she and others said they proudly boasted of attending the school. Former student Nadine Abou Zahr, 46, said she had been sceptical when she first heard about the school while attending university nearby two decades ago. But the French-Lebanese former fashion magazine editor replied in an email that she could not be more delighted with her experience.

Etiquette roaring back

Neri said she had noted a clear shift in attitudes towards the need for good manners. “I think people, after two generations of no etiquette, realise that it is so much easier when people share the same codes,” she said.

The shift has led Neri, along with her son and would-be successor, Philippe, to explore a range of expansion options. Three years ago they opened shorter seminars to men. They are also looking into reinstating a full school year and online courses.

At the same time, Neri is working to clear up common misunderstandings about what finishing schools actually represent.

Far from seeing girls walking gingerly with books balanced on their heads, or being focused on how to find a husband, her finishing school provides for in-depth learning and opening-up of the mind, she said.

“I always say we don’t finish them [the students], we start them,” Neri said. “We open their eyes to the diversity there is.”-—FP

Published in Dawn, July 14th, 2017

Opinion

Editorial

Removing subsidies
Updated 09 May, 2026

Removing subsidies

The government no longer has the budgetary space to continue carrying hundreds of billions of rupees in untargeted subsidies while the power sector itself remains trapped in circular debt, inefficiencies, theft and under-recovery.
Scarred at home
09 May, 2026

Scarred at home

WHEN homes turn violent towards children, the psychosocial damage is lifelong. In Pakistan, parental violence is...
Zionist zealotry
09 May, 2026

Zionist zealotry

BOTH the Israeli military and far-right citizens of the Zionist state have been involved in appalling hate crimes...
Shifting climate tone
Updated 08 May, 2026

Shifting climate tone

Our financial system is geared towards short-term, risk-averse lending, while climate adaptation and green infrastructure require patient, long-term capital.
Honour and impunity
08 May, 2026

Honour and impunity

THE Sindh Assembly’s discussion on karo-kari this week reminds us of the enduring nature of ‘honour’ killings...
No real change
08 May, 2026

No real change

THE Indian sports ministry’s move to allow Pakistani players and teams to participate in multilateral events ...