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KARACHI: As many as seven passengers aboard the Pakistan International Airlines flight PK-743 (Karachi-Madina) on Jan 20 were forced to stand throughout the over three-hour flight after the airline boarded excess passengers in a serious breach of air safety regulations.

The PIA management appears to have taken this lightly as no action has been taken against those responsible for the bizarre situation.

According to sources, PIA staffers — the pilot, senior purser and traffic staffers — have been trying to shift culpability onto each other and the aviation regulator, the Civil Aviation Authority, has not taken punitive action against the airline or its staffers for putting the passengers’ lives at risk.

Examine: PIA incurs Rs5.6 billion loss every month

Despite repeated requests, PIA Spokesperson Danyal Gilani did not offer a concrete response and said the matter was being investigated. If someone was found responsible for any wrongdoing, the PIA would take stern action against them under the company rules, he said.

The Boeing 777 aircraft (Reg No: AP BID) has a seating capacity of 409, including jump seats, while flight PK-743 carried 416 passengers from Karachi to Madina.

Sources said this constituted a serious air safety breach as in the case of an emergency, passengers without seats would not have access to oxygen and could also cause congestion in case of an emergency evacuation.

The boarding passes issued to the extra passengers were hand-written and not computer-generated, sources said. The computer-generated list, provided to the aircraft crew by the ground traffic staff, did not mention the excess passengers.

Sources said that the senior purser (air hostess), Hina Turab, maintains that she informed the captain that there was chaos in the cabin because the passengers were over and above the configuration, but the captain told her to adjust those passengers as the aircraft was on the taxi way.

Capt Anwer Adil, who operated that flight, maintains that the computer-generated sheet did not show excess passengers. He said: “After takeoff when I came out of cockpit, Ms Turab informed me that there were some extra people who [had been] boarded by the traffic staff. I also noticed some people were those who were categorically refused jump seats by me at the check in counter before the flight. I had already taken off and the senior purse did not inform me about extra passengers before closing the aircraft door. Therefore after takeoff immediate landing back at Karachi was not possible as it required lot of fuel dumping which was not in the interest of the airline.”

Protocol necessitates that in such cases, the aircraft should be brought back to the terminal and excess passengers offloaded, sources said. Only then can an aircraft resume its flight.

His statement adds: “At Madina and after landing at Karachi from the return flight, I could not highlight this fact in the captain’s de-brief.” He insists that it was responsibility of the senior purser to ensure that the number of passengers matched the trim sheet and that she should not have closed the door knowing that there were excess passengers on the plane. The traffic staff was also responsible for ensuring that the passengers had computer-generated boarding passes and that nobody should have been allowed on the aircraft with manual passes.

Sources added that the apparent reason for going ahead with the journey was to save fuel cost. The crew had conveniently not mentioned any of this in their reports at the end of the journey or after returning to Karachi.

Published in Dawn, February 24th, 2017


Comments (260) Closed



Saqlain Feb 24, 2017 07:52am

Was it a local small town bus or PIA flight? Pathetic

Ashamed pakistani Feb 24, 2017 07:54am

Amazing

Om Feb 24, 2017 07:57am

Can we not say that the Americans are correct when they question our security systems.

ahmed Feb 24, 2017 07:56am

wow...just unbelievable in today's day and age. Mismanagement at its highest level.

Roz Feb 24, 2017 07:59am

Hahahaa you funny" PIA"

NOMANSLAND Feb 24, 2017 08:05am

Why is security deteriorating in every nook and corner of the country?!

air conductor Feb 24, 2017 08:06am

I think this is a great idea, they should also make some space on the roof and the doors so that people can hang on to them if there is no place to stand.

True pk Feb 24, 2017 08:07am

This is ridiculously embarrassing!

Vamsi Mokshagundam Feb 24, 2017 08:08am

Lol!!! Unprecedented. Way to go Pakistan.

Saad Malik Feb 24, 2017 08:06am

My goodness. Is there no accountability left in this company that represents Pakistan all over the world?

smart observer Feb 24, 2017 08:10am

@Saqlain Sorry, I did not understand your question. What is the difference between the two?

Hamid Feb 24, 2017 08:09am

Indeed Pathetic!! When we will stop playing with the lives of our own citizen.?

Momtaz Ahmad Ghulam Rasool Feb 24, 2017 08:10am

PIA Crews are behaving like pirates;what a dangerous behavour

Ash2000 Feb 24, 2017 08:13am

This is very-very serious incident. All the crew and land staff must be grounded immediately. Never fly with any airlines which take such a serious matter not seriously which is the case by not taking immediate action.

Cyrus Feb 24, 2017 08:13am

Any gulf or Western carrier would have suspended the captain and cabin maanger

Nb Feb 24, 2017 08:14am

How did plane take off with extra passengers ? That is root cause.

Questioner Feb 24, 2017 08:16am

I don't understand why the captain is saying that he would have had to dump a lot of fuel before returning to KHI to offload the passengers. It would have been a normal landing, not a crash landing, so what would necessitate the dumping of fuel?

Jubeir Feb 24, 2017 08:15am

It appears that these kind of events happen with PIA frequently and the pilot and staff are all party to the kickbacks . They would have reported otherwise .

shahid Feb 24, 2017 08:15am

Great People To Fly With...............soon we will be flying on top of P.I.A plane enjoying open air flight......

Masood Feb 24, 2017 08:21am

Wow Great job PIA Great people to fly with !! Highly efficient way to cut down cost !! PIA Rocks! Dawn of a new era !!

Dolphie Feb 24, 2017 08:22am

Corruption for sure

Dook Feb 24, 2017 08:19am

What's next ? Extra chairs in cargo hold?

Faisal Feb 24, 2017 08:22am

The buck stops at the Captain. He is not fit to manage his craft! Shifting blame on others further highlights his complcency and incompetency. We need to shut this airline down and let the private sector deliver these services. Repeated embarrassment!

Muhammad Feb 24, 2017 08:25am

It's a very simple case, since no body is taking responsibility and blaming each other then all the people involved should be fired. Specially, the captain who bluntly said that, he couldn't return the flight in order to save the fuel cost but showed complete disregard to passengers safety and didn't follow the normal and simple safety procedures. He was the captain of the flight but it seems like he is showing the same attitude as the captains of NAB and FBR and for that matter the captain of the country as well.

junaid Feb 24, 2017 08:30am

Need to fire all of the staff involved, an example must be set here.

Mike London Feb 24, 2017 08:31am

Next you hear about some extra seats on the wings.

brr Feb 24, 2017 08:34am

EXTREMELY UNPROFESSIONAL AND DANGEROUS.

Kashif Feb 24, 2017 08:35am

In fact this is a security breach,can't happen with out concent of ground staff,cabin crew,pilots...some years ago such incident happened with my family@karachi,they were manage to board a extra passenger ( with out ticket) on pia's flight...plane was brought back to gate, asf cammandos stormed the plane......

sf Feb 24, 2017 08:38am

What, this couid not be true, never heard of such thing happening. Next we will hear PIA taking passengers on top of the plane, just like trains,sad.

Sc Feb 24, 2017 08:37am

In July 2000, I was given a jump seat among several other people. This was because a minister and his family were given our seats. We had reserved seats and these guys did not. During landing and take off, I was asked to stand in the kitchen alley as staff needed to sit. It was the last time I flew PIA. Never again.

TBH Feb 24, 2017 08:40am

Did they get proper holder to hold. Where were they standing? Very interesting

Khurram Feb 24, 2017 08:48am

I am imagining people hanging out of gates while flying as they do in local buses.

Iqbal Khan Feb 24, 2017 08:48am

We need extra passengers to minimize losses,soon they will put a rod running from one end to another for passengers to hold during turbulence .Way to go PIA, proud of you .

qurban Ali Zardari Feb 24, 2017 08:51am

Great People to Cry with PIA

SKG Feb 24, 2017 08:51am

Boarding passes were hand written. What a joke.

Nusrullah KhAN Feb 24, 2017 08:55am

No worries- No one can ask PIA. another mafia group like government.

Israr Feb 24, 2017 08:56am

The matter must be referred to parliamentary standing committee on civil aviation.

MAK Feb 24, 2017 08:57am

Last week I have visited Multan and I have seen few passengers have hand written Boarding Passes and Air Hostess was saying that flight is over booked. But after taking off I have no was standing in the flight.

Steve Feb 24, 2017 08:59am

This is so hilarious.Imagine the crew demonstrating safety measures before take off.Showing the use of safety belt and at the same time looking at the standing passengers!The standing passengers looking at the safety instructions!Imagine the crew serving snacks or lunch or dinner to these standing passengers!Ha ha!What were they holding on to?Did they sit on the floor for a while?Ha ha!Sorry guys I find this so hilarious, although it is a major breach of security.

Desi Feb 24, 2017 09:00am

People should stop flying PIA immediately. It is not a safe airline. Government will not do anything to fix PIA, only people can bring change with PIA by not flying it

Rabia Feb 24, 2017 09:00am

Travelling PIA is to experience Pakistan. Another passenger told me there was no electricity on one section of the plane throughout the flight from Toronto to Lahore

KK Feb 24, 2017 09:02am

hahahahaha seems local bus to some village..

Shafique USA Feb 24, 2017 09:04am

that is what happens where there is no rule of law and country is run by corrupt

M. Ali, Pakistan Feb 24, 2017 09:06am

Oh! it never occurred to us that bus no. W-11 of Karachi can also fly in the sky that too for a holy city across the seas!!!!

FALAKSAY Feb 24, 2017 09:09am

Passengers who were given no seats and had to stand all through their journey are equally responsible for this extremely dangerous flight. They should have utterly refused to take such a flight. I once got out of the plane in which some Gulf people had brought in the passenger cabin live big birds tied on bamboos. I told the deputy manager of Karachi airport that I shall report this flagrant violation of rules to international civil aviation authority. Problem is that in Pakistan no one gives a damn to rules and regulations. 'Yahan sab chalta hai, saheb' is the rule. Dear God please have mercy upon us.

ruby Feb 24, 2017 09:10am

What a terrible callous attitude

S Prasad Feb 24, 2017 09:12am

Shameful behaviour by the airline, airport and the aviation authority. An individual's life is of no value to these people.

Sameer Hussain Feb 24, 2017 09:12am

Two things stand out in this fiasco;

  1. Apparently, Fuel dumping has priority over human life. Thank you Captain for making that clear and realizing the Airline needs to reduce its losses at the expense of passenger safety.

  2. You don't need a computer generated boarding pass. Makes our life a lot easier now.

PIA Really Feb 24, 2017 09:15am

With this incidence can we call this airlines a International Carrier?? How this is possible on International Flight??

Asad Hamza Feb 24, 2017 09:23am

W11 in air!

So, either the conductor (Purser) told Driver (Captain) and he said "Jaanay Dai" or it was conductor (Purser) who said "double hai ustaad" ?

Abdul Malik Feb 24, 2017 09:29am

Flight Operation, Traffic and Flight Services all three are fully responsible for this fiasco. Anwar Adil being such a senior pilot should know better. Regardless of him being st fault, PALPA will bail him out of the woods. Similarly flight services and traffic unions will protect Hina Turab and duty ASM. Nothing will ever happen. Prior to door close the cabin crew always does a "Head Count" that should tally with the Trim Sheet provided by the Traffic. How can the senior purser miss seven passengers then?

Abdul Feb 24, 2017 09:27am

As per civil aviation rules, Captain is the final authority and solely responsible for the flight. This clearly is the fault of Captain who must have received under the table money to board these passengers. The captain should be reprimanded.

ABOOD Feb 24, 2017 09:30am

Its like our local buses.they take out a stoll from under the seat and give you to sit.pia is no different than them.

Masood Hussain Feb 24, 2017 09:35am

PIA becomes W-11

Bp Feb 24, 2017 09:33am

@ruby >>>What a terrible callous attitude

It is okay, guys. A goat was sacrificed...

Truth Feb 24, 2017 09:38am

Pathetic mismanagement galore in PIA like many other state institutions, and in fact the Govt itself.

Haris maqsood Feb 24, 2017 09:44am

The Captain of the air craft is the responsible person of all as he is responsible for the reputation of the Air Line. He should be brought forward for questioning.

Rahul Feb 24, 2017 09:43am

I think with CPEC coming in PIA should be having funds to install few more chairs on roof of the aircraft...

H khan Feb 24, 2017 09:45am

Only time I ever TRIED to fly PIA to save RS 1000, o course it didn't fly as usual and cost me an additional RS 150000 because of connecting flight missed and hotels and rebookings. Never ever ever again. Shame on PIA. How on earth are then even still in business.

analyses Feb 24, 2017 09:47am

Totally captain's call and he should be fired immediately. No matter the door was closed or not, he should have stopped the plane rather than flying onwards for the 3 hour journey just to save some fuel!

It's now clear why Junaid Jamshed plane crashed....rather than returning the plane back to safety when one engine wasnt working, PIA management decided to take the risk just to save the fuel they incurred and try landing at destination with the remaining engine - like they have done in the past. However not so lucky that time!

Sheeda Tully TRUMP Feb 24, 2017 09:50am

all is well that lands well

RAja hindustani Feb 24, 2017 09:50am

Thats really funny and reminds me India state transport bus where people travel standing as bus always ply over capacity.

taimur Feb 24, 2017 09:53am

So many incidents have happened in PIA. If proper action would have been taken then we could avoid those incidents but it seems all the management is corrupt.

point of view Feb 24, 2017 10:00am

Every where chaotic situation in Pakistan. PIA is working like as local bus...

Mahmood Feb 24, 2017 10:01am

Appalling disregard for international safety regulations and risking the lives of passengers cannot be tolerated by any airline.

But I also have to question the intelligence and priorities of these passengers who could've refused to travel standing all the way, in an undignified and cattle-like manner. They could've disembarked the flight in Karachi and taken a later flight. Or sought refund and used a different carrier.

Goes to prove, PIA has been reduced to a air bus service for semi-literate blue-collar and labor class Pakistanis,mostly travelling to the Gulf or the UK, who lack simple common sense.

Regardless, this fiasco can be added to a long list of blunders and laughable events in the sad decline of erstwhile Best Asian Airline.

CRICKET LOVER Feb 24, 2017 10:01am

Chairman PIA should be sacked along with staff for this bizzare situation. Nawaz Sharif shall take notice and must make sure that this will not happen agian. Passengers on board must not allow pilot to fly the airplane.

Sunny Feb 24, 2017 10:02am

I am loving it.

Muhammad Umair Feb 24, 2017 10:03am

W-11. Cabin Crew may be trained through W-II crew (conductors) to motivate Captain through flight by waiving hands and legs outside of doors and shouted |"DOUBLE RACE"

Guest Feb 24, 2017 10:05am

New meaning to stand by . Lol

AHA Feb 24, 2017 10:09am

Thank god they made sure no one riding on top of the plane.

Karachi wala Feb 24, 2017 10:07am

W-11 of Karachi is better managed than PIA

Abrar-ul-Haque, USA Feb 24, 2017 10:14am

@Israr what do u expect the Committee to do?

Gknatarajan Feb 24, 2017 10:22am

Unbelievable ?never heard before passengers standing in a flight?hand written pass?fishy!

AJK Feb 24, 2017 10:22am

What are galling situation and shifting of blame...................PIA head should take action within 24 hours to show that he is command.

Faisal Feb 24, 2017 10:22am

@Asad Hamza Almost spilled my tea on my laptop. ahahahahaha Nice one

Imtiaz Faruqui Feb 24, 2017 10:30am

Nothing surprise me anymore.

saim Feb 24, 2017 10:28am

it is believed that PIA and other airlines operating within country should be placed in such plan and take a round off from Karachi to Islamabad then they can understand the real situation and lives of passengers

Shan Feb 24, 2017 10:32am

Guys this news is meant as a joke. Please don't think low of PIA

RAFAQAT Feb 24, 2017 10:31am

GREAT PEOPLE TO FLY WITH PIA!

saim Feb 24, 2017 10:29am

@Saqlain it is Like 11C local bus

ch nawaz Feb 24, 2017 10:33am

Accountability should be introduced in government funded company like this. This accountability principle can be introduced only once there is prosperity thanks to CPEC.

Deem Australia Feb 24, 2017 10:34am

What!!! you're kidding me...

Zafar ahmed Feb 24, 2017 10:32am

Disgusting & Shameful as PIA wants to make the plane like mini buses of Karachi . Government of Pakistan with full strength is busy somewhere else !

Shahid Feb 24, 2017 10:34am

For years now, there is never a good news on PIA.

KH Feb 24, 2017 10:36am

PIA is the eighth wonder of the world...

Javid Feb 24, 2017 10:38am

Totally unheard of in Air Carrier operations,and very very unsafe

SR Feb 24, 2017 10:38am

@Saqlain W-11, Thank god passengers were not accommodated on roof top, we should appreciate PIA for that.

aam admi Feb 24, 2017 10:44am

start hanging on plane like you do it on public transport buseh,,,

Philosopher(from japan) Feb 24, 2017 10:41am

PIA chinchi. New name is proposed after this.

Zulfiqar Ahmad Feb 24, 2017 10:52am

Well, I would suggest the editorial board to check the facts prior publishing the story. I cant simply digest this story because how can Saudis authorities at Madina accepted the hand-written boarding passes/headcount after PIA landing?

Bye Bye Feb 24, 2017 10:51am

Hand written boarding pass means some ground and air staff have grouped together pocketing money not entering passenger/s details in the computer system.

aj Feb 24, 2017 10:52am

Great People To Fly With. Yeah right!

Nasir S. Feb 24, 2017 10:56am

I hope this is fake news.

Pakistani Feb 24, 2017 10:58am

next passengers will be hanging on to the doors and sitting on he roof..

LOL

I KHAN Feb 24, 2017 11:03am

The extra passengers are normally PIA staff or there relatives how do not have confirm tickets as PIA paying for it. If a paying customer comes in seat is given to them and they can either go standing in the aircraft or wait for next flight. This is pretty common specially when flight during haj.

Anees Feb 24, 2017 11:05am

@Saqlain it was the piabus. The comedy that Pakistan is continues

Syed Ahmed Feb 24, 2017 11:06am

Is not new i talk to captain was over booked i fly ,Frankfurt to new York on jump seat ,i was very appreciated the captain and crew allow me to fly in, beside i have to stay over night at hotel

Ayaz4610@yahoo.com .com Feb 24, 2017 11:04am

This situation warrents immediate dismantle this cancerous airline and layoff all incompetent staff or we will be embraced again and again

Lalit Feb 24, 2017 11:09am

@NOMANSLAND , Very good question my friend but no-one there to answer it !!!

Ahmed Feb 24, 2017 11:10am

Next time somebody please check if no passenger were carried sitting on the roof of the plane.

What a pethetic situation people who are highly educated are doing this, so sad.

Syed Ahmed Feb 24, 2017 11:13am

7 passenger are to many i believe senior persur was responsible for that,but sometimes traffic guys don't listen to anyone, should be in charge of traffic person howz handling the flight should be suspended or fired from his job due to he/ she risking 409 passenger and crew life

Lalit Feb 24, 2017 11:11am

I am thinking, how stupid were the passengers who decided to fly without the seat, it's bizarre. Are they all stupid, why other passengers didn't object ?????

logic Feb 24, 2017 11:16am

@KH the First

Nomi Feb 24, 2017 11:17am

OMG ! completely unbelievable. Had I been on that flight I would have smashed the cockpit door and sit on the captian's seat.

raja Feb 24, 2017 11:19am

Do you get discount if you buy standing tickets? Otherwise it is a rip off!

Asam Khan Feb 24, 2017 11:21am

Absolutely pathetic - the Captain has the final authority and should have taxied back and offloaded the excess passengers. This represents failure at the highest level and resulted in risking the lives of the passengers just to save fuel.

The Captain, Head of Ground Operations, Head of Training and Safety and the Ground Staff responsible for issuing the bogus boarding passes at PIA should be terminated immediately. Top-down accountability is an absolute must.

Where the hell is the CAA? What are they doing - this is their job to investigate and fine the airline and remove the licenses of any staff that behaved inappropriately (Flight crew and ground staff).

As usual - we will see the influence of individuals be used to get themselves off scot free - while some minor functionaries will probably be punished - and this will continue as the "new" business as usual.

I state again, absolutely shameful and pathetic!!

Imran Feb 24, 2017 11:22am

pia should have folding seats to avoid these situations hahahah

Kamal Feb 24, 2017 11:20am

PIA has gone through evolutionary phases and this one is the most advance one that is conversion of PIA into minibus services........W-11 ..Sadder to New Karachi

Arjun Feb 24, 2017 11:27am

I don't know whether to laugh or feel pity. I mean it must be looking like a local bus where people are told to adjust when they don't have seats. The national airline of any country is the pride of the nation. I hope pakistan's government looks into this seriously.

Tsriq Feb 24, 2017 11:29am

From bad to worse

Freund Feb 24, 2017 11:29am

Oh and I thought "passengers standing inside a plane" situation is just used in jokes by comedians. Never knew it happens in reality.

Abdul Moiz Jaferii Feb 24, 2017 11:34am

"Therefore after takeoff immediate landing back at Karachi was not possible as it required lot of fuel dumping which was not in the interest of the airline.”

The last Guy who tried to save the airline money by not diverting because it would make him look bad crashed a plane into the margalla hills.

Rather than sacrificing goats the airline should focus on safety being a paramount and non negotiable first step. This captain and purser have no business bearing the responsibility of human life.

Israr Feb 24, 2017 11:44am

@Abrar-ul-Haque, USA It is a 'standing' committee so surely they won't just sit on this matter.

ABE Feb 24, 2017 11:50am

You also have to question the caliber and intelligence of these passengers, who could've simply refused to travel this way, after paying for a 'seat' on a flight!

PIA crew simply exploited these passengers, who were clueless about Airline Travel and for their own safety.

Nawaz Ansari Feb 24, 2017 11:50am

@Om well, the Americans are no better, they have their own fair share of problems thus the lesson to learn is distant drums sound well...

Zakria Feb 24, 2017 11:48am

PIA's metro:P

Imran Feb 24, 2017 11:55am

This is all because the political appointments in the PIA.

Naveed Feb 24, 2017 11:55am

@shahid - Not a joke. If you do some research you will find an actual PIA ad from the early 80s, showing a man seemingly comfortable, with his back resting on the PIA jet tail, sipping Champagne.

So, don't be surprised, if at least the domestic PIA flights, resemble the buses in major cities of Pakistan, overloaded, wih people hanging for dear life, on the roof, or standing on the bumper - as the bus is teetering towards on side.

mangoman Feb 24, 2017 11:58am

If I were in such a situation, I would sue PIA.

FARRUKH KIANI Feb 24, 2017 12:02pm

Great People to fly with, folks!

Falcon1 Feb 24, 2017 12:02pm

I can just imagine a PIA flight, without a crew, where passengers are allowed free for all, self-service, pushing, shoving to get on board, to grab a seat. Rest will happily travel standing or leaning against the door, or sitting in the WC. No food, or inflight service.

Welcome to PIA Express. Were you can find low fares, and Lowest level of service. Help yourself - if you can find even standing room. And if the Pilot happens to be a friend, perhaps you can use the jump seat in the cockpit!

Oh, and bring your own food and chai on board! Enjoy the flight!

RSR Feb 24, 2017 12:01pm

Such a grave safety violation All concerned to be booked and investigated . PIA can't endanger lives of bona-fide travellers. .not heard of such a thing even in jokes

Zafar bashir Feb 24, 2017 12:01pm

@Steve Standing Buffet :)

Waaris Feb 24, 2017 12:07pm

Fuel more important than human life, what a shame!!

Mahmood Feb 24, 2017 12:09pm

A reflection of the Leader elected by the people. It was only inevitable that caliber and mindset will eventually trickle down to all publicly-owned institutions.

People get the leaders they deserve. It makes no difference how much you whine and ridicule these series of debacles. You elected these people. Learn to live with your choice or leave the country.

You have to give some credit to that poor soul from Pakistan, who'd rather try his luck as a refugee in Europe than to live in this dysfunctional system, where you cannot live in the country in peace and security, and cannot even leave the country with safety when traveling abroad to earn a living!!!

M. Malik Feb 24, 2017 12:11pm

Now we know why NS takes over the entire PIA 777 jet for his travels abroad. But at least he still flies PIA, most of the time.

Nazir Feb 24, 2017 12:11pm

This is no laughing matter. It was a very serious breach of passenger and aircraft safety, and must be treated as such. All those involved must be suspended from duty and face an immediate inquiry.

Gul Feb 24, 2017 12:15pm

I hope for safety measures PIA will be installing iron rods in planes to facilitate passengers hold rods while stand in the planes.

Sarfaraz Feb 24, 2017 12:17pm

And we claim we are progressive nation!!

JR Feb 24, 2017 12:20pm

Since it is PIA the regulator is not taking any action. Had this incident happened with a private operator, heads would have rolled by now. It is incredible even to imagine that few passengers were standing in the aisle when the aircraft is taking off, landing and changing altitude. In my younger days (20 years back) I had heard about such horror stories with few African airlines and now with PIA.

Hammad Feb 24, 2017 12:19pm

Once my favorite airline. What a pathetic plight.

A shah Feb 24, 2017 12:22pm

Have never heard of this happening anywhere in the world.

Danish Feb 24, 2017 12:24pm

Punjab International Airlines

A shah Feb 24, 2017 12:26pm

Did they put passengers on top of the plane too? PIA do realise this is not a bus right?

Serg Feb 24, 2017 12:32pm

Fair enough that PIA management is highly responsible for this mess but where is the common sense among the passengers? Why didn't those people refuse to travel?

John Doe Feb 24, 2017 12:37pm

Fuel is more important than safety of passengers. Roshan Pakistan!

Vikas Feb 24, 2017 12:39pm

Hahahahaha This is too funny. Can only and only happen in Pakistan. Your airlines this is a joke. Is it a bus? One can't even dream of something like this in any country let alone India for it to happen ever. Most Surprising and shows where the country is headed. I know my words may seem harsh to print but its the truth

Ali Feb 24, 2017 12:39pm

PM could you please check that the passengers life is not important. Fuel costs are more important. How sad is that????

GUSTAV Feb 24, 2017 12:42pm

change name to raja airlines?

Vikas Feb 24, 2017 12:40pm

@smart observer Too good a remark Smarty, too good. Actually even I don't understand the question? Its like what is the difference between water and paani?

Skeptic Feb 24, 2017 12:39pm

Folks this is day light robbery by PIA management and an insult to the collective intelligence of the Pakistani Taxpayers.

Consider the fact that Mr. Hillenbrand, the German CEO of PIA is being paid USD 28000 a month, and this spectacle takes place under his watch is beyond belief!

Any reasonably qualified Pakistani business executive could do an adequate job for a lot less.

This whole drama reeks of political meddling at the risk of public safety!! Time to act or get rid of the failed system before a disaster ensues.

Ali Feb 24, 2017 12:43pm

Hamid Mir, please have a capital talk on saving fuel or saving prestiage of country????

Vikas Feb 24, 2017 12:48pm

Frankly I feel there is something wrong in the report. Although it is in Dawn a newspaper I think all of us respect BUT seriously think - is it possible? Come on, never heard of such a thing and perhaps never will (unless it is true then perhaps only and only PIA can do it again).

Tahir Khan Feb 24, 2017 12:48pm

Forget about the Captain, etc. Just fire the Chairman of PIA and COO.

Faisal A Malik Feb 24, 2017 12:51pm

The only explanation is that the passengers standing were free boarders otherwise someone who purchases a tickets cannot accept such incompetent behaviour.

This again shows the level of non professionalism, corruption, mis management, etc. prevailing at PIA. Clearly the 'Angrez' (German) COO is having little effect on turing around the organization. The only viable option is quick sale of PIA so that the funds given on yearly basis to PIA can instead be used for education, helth, etc, to make long term impact to the country.

Shridhar Feb 24, 2017 12:53pm

Speechless..

Big how??

S Prasad Feb 24, 2017 12:55pm

Before 1947 PIA was the no. 1 airline in the world. Someone has cast an evil eye on them.

Mahmood Feb 24, 2017 12:59pm

@S Prasad Before 1947, there was no Pakistan, hence no PIA!!!

Unless you are talking about Evergreen Airways??

My grandfather was a pilot in that fledgling airline... Very fond family memories of that era.

TZaman Feb 24, 2017 12:56pm

What nonsense? PIA as it is should be shut down, and a fresh company with same name should be created with fresh new people. And run it as a profit oriented company. It should be public-private company with mo-nonsense board if directors.

Indian Muslim Feb 24, 2017 01:02pm

Is that even possible

Arshad beg Feb 24, 2017 01:03pm

Truly ... our national air carrier is great .. long live PIA. "Ba-kamal Log La-jawab Service".

Imtiaz Feb 24, 2017 01:06pm

What PIA now needs is a conductor on each flight like Karachi buses.

Shahid Feb 24, 2017 01:17pm

Shaabash PIA. Well done... Thank you for reinforcing all the reasons why people with the luxury of options invariably end up on another carrier. This fiasco reflects a failure on just about every level and making a few heads roll is probably not enough. This needs a fundamental redressing of how this entire airline and it's associated logistic apparatus work. If they are so utterly callous that they can let such blatant violations go unchecked, then every professional along the decision making vine that day was just a glorified babu without the spine or ethics to intervene. Well done indeed PIA, you are truly a reflection of how we tend to work...

Xubair Feb 24, 2017 01:22pm

Dear PIA. We need only a handrail and hanging belts. Turn airbus an actual bus.

hmmmm Feb 24, 2017 01:28pm

PIA should shut down rather than further humiliating Pakistan

The end is near Feb 24, 2017 01:36pm

Those seven passengers aboard PIA should have slept on the floor instead of standing for 3 hours. This is PIA , its all yours.

Dembla Feb 24, 2017 01:42pm

This can happen only in Pakistan. Hahahahaha!

kamran Feb 24, 2017 01:45pm

We are proving the rest of the World couldn't.

lafanga Feb 24, 2017 01:42pm

Absolute disgrace. PIA is being run the same way as the govt is being run.

Rationalizer Feb 24, 2017 01:47pm

True desi innovation.....here India is overloading rockets to send 100 plus satellites and there PIA overloading passenger flight like a bus...

Lage raho...

SYED HASSAN HASEEB Feb 24, 2017 01:57pm

very unsafe and totally wrong the captain should have bought back the plan and landed additional passengers , CAA should punish all concerned

kash Feb 24, 2017 02:04pm

wow, I cannot believe that. At least it don't happen on the UK route

Atticus from india Feb 24, 2017 02:10pm

Air India is also quite bad. These white elephants are being supported through tax payer's money.. it's criminal on the part of the governments.

Tamza Feb 24, 2017 02:14pm

@Sarfaraz of course - progressive. Innovative way to collect more money.

Tamza Feb 24, 2017 02:19pm

@Questioner a plane's weight must be close to no-fuel weight for landing,

jk Feb 24, 2017 02:18pm

another feather in the cap

kamran Feb 24, 2017 02:26pm

fly Emirates... best planes

timetostopthis Feb 24, 2017 02:37pm

And you people call yourself civilised?

Abdul Majid Feb 24, 2017 02:50pm

@Saqlain Sir ji surely u see the Suzuki's transporting children to school everyday. PIA is no better.

Pardesi Feb 24, 2017 03:24pm

PIA does stand for Pathetic Incompatent Awfull. They stand by to their logo

EMp Feb 24, 2017 03:25pm

I think all the parties involved are guilty of serious air safety regulation breaches.

As someone else suggested, they should be immediately grounded.

The ground check in staff, cabin crew manager and the captain of the flight have all diminished the reputation of the airline.

I for one, will avoid flying them at all Costs.

Who knows how their safety/training/procurement/maintenance departments are operating?

Daksha Feb 24, 2017 03:26pm

No problem!! CPEC is game changer. PiA will make profits and the we will not take passengers standing near the toilets

Tahir Saleem Feb 24, 2017 03:30pm

PIA just lost 6 customers of my family and the business went to some other carrier.

Khanm Feb 24, 2017 03:30pm

Soon you will be seeing people sitting on the wings and on the top of the plane...Why air transportation should be any better than the ground ones ...

Pakistani Feb 24, 2017 03:35pm

Sadly this is the kind of service offered by PIA. And this will happen again.

RACHIT BHATNAGAR Feb 24, 2017 03:43pm

@Questioner when aircraft take off from originating airport it carries fuel to fly and return back. Makes it heavier. As plane reacts to destination lot of fuel have been burned during flight making it lighter for landing. But in this case if the aircraft is returning just after take off, it need to dump that extra fuel for a safe landing

Thiru Feb 24, 2017 03:48pm

@air conductor only if the price of ticket is low or free.

Ramesh C Manghirmalani Feb 24, 2017 03:59pm

Americans have right to question us

IMRAN Feb 24, 2017 04:04pm

Sell PIA to a foreign company (except Indian of course) and they will turn it around and make it effective and comfortable profitable within 3 years! Ah! but the vested interests will never let that happen giving us some silly baseless arguments! We deserve this for tolerating so much corruption and nepotism in our society.

Jason Feb 24, 2017 04:08pm

@Questioner the weight would cause a longer landing with more burden on landing gear. Also emergency procedures basic protocol for minimal risk of explosion.

AHA Feb 24, 2017 04:12pm

It is not PIA. It is Pakistan that is in problem.

Yasser Feb 24, 2017 04:20pm

Capt said "after takeoff immediate landing back at Karachi was not possible as it required lot of fuel dumping which was not in the interest of the airline.”

Fuel/money comes first and human lives do not matter. Pathetic

Hum bolega to... Feb 24, 2017 04:22pm

Do they took the same fare like other passengers or given concession? Passengers suffered approximately 7 hours! Bravo! PIA had set the Guinness book world record!

L A KHAN Feb 24, 2017 04:26pm

Easy to blame but difficult to face. When u r in Ahraam , travel agent had your #2 booking, u would beg to staff, wiling to sit on floor, after all, captain is human being. Main culprits r CRC & Agency Mafia. They play with sentiments of innocent Pilgrims by artificial booking and thus the consequences. Most of them had spent their fortune for this religious duty. So correction required at root level, not the output.

Dynamite Feb 24, 2017 04:34pm

what is the standing fare discount for PIA flights ? I like this concept

Basit Ali Feb 24, 2017 04:35pm

Just wondering what did the standing passengers do when the air hostess was asking other to tie their seat belts for take off or landing?

Luqman hafeez Feb 24, 2017 04:41pm

They should change it from "Great People To Fly With" to 'Unbelievable People To Fly With.'

Gokarn Feb 24, 2017 05:13pm

PIA should refund all these seven passengers who were forced to stand-during flight.

ABDUL MUQTADIR Feb 24, 2017 06:38pm

They should punish those responsible for this incident. First the Traffic staff who wrote the Boarding Passes. Second the Senior Purser who knew and should not have closed the door until the passengers were off loaded. and Finally the Captain who should have followed the rule of returning back to offload the excess passengers. His excuse "after takeoff immediate landing back at Karachi was not possible as it required lot of fuel dumping which was not in the interest of the airline.” is unacceptable as Safety comes first and he shouldn't have prioritized cost over Safety.

RD Feb 24, 2017 07:11pm

Soon there will be discounted seats on PIA if you bring your own seats? Great innovation in Aviation.

aslam bhatti Feb 24, 2017 07:31pm

@Sc Let me give an example from the other side of the world (Canada). I worked for a Minister of a provincial government as an Assistant Deputy Minister. One Monday morning the Minister who lived about 3 hours away from the capital was coming to his office and got stopped by the police for speeding (Ministers here drive themselves). Later in the day I was meeting with the Minister on matters of the Department and he mentioned that he got a ticket from the police for speeding because he was trying to get to a meeting on time. I kind of smirked and said to the Minister: that's ironic you are the Minister responsible for the police! Very funny he said and proceeded to ask me if I could pay for the ticket from the Department's budget. Of course not I said, speeding is not justified by anyone; pay it personally. Good, he said; just wanted to see what you would say and we both laughed. Moral of the story - set the tone at the top!

Jamshed Feb 24, 2017 07:49pm

@Questioner: Sir, all large airliners have a maximum take-off weight, and a max landing weight. If you land the aircraft at the take-off weight then you risk the collapse or serious damage to the landing gear. That is why the facility of dumping fuel is provided, so that by dumping you bring the a/c weight down to max landing weight.

Agha Ata Feb 24, 2017 07:57pm

PIA Spokesperson Danyal Gilani did not offer a concrete response and said: "The PIA would take stern action against them under the company rules." Incidentally, who is PIA? Or maybe what is PIA? No stern action has have been taken so far against all those wrong doers since Air Marshal Noor Khan was retired.

Khalil Ahmed Feb 24, 2017 08:32pm

As per Air Safety Regulations, PIA must b fined and staff of the airline should be fired.

Ahmed Feb 24, 2017 08:32pm

@Faisal Do you really think private sector will run the airline more safe? Even in western countries where airlines are mostly privately owned, security breaches take place. But the companies are punished for that. Will that happen in Pakistan you think? If events like this happen by a publicly owned enterprise, then public outcry can result in some positive outcome. But if it happened in the private sector, the our private business people will always find ways and means to overcome it while operating from abroad (Dubai or somewhere else)

Ahmed Feb 24, 2017 08:46pm

@ABDUL MUQTADIR I agree completely. By the way, did the captain sahib consult with the ground control?

Objective View Feb 24, 2017 09:18pm

Clearly, no one but the captain is responsible and must have disciplinary action taken against him/her.

dude maistro Feb 24, 2017 09:35pm

@Questioner Airplane fuel weighs and and therefore it's not possible for the plane to land immediately after takeoff. It has to dump fuel, reduce weight before landing, otherwise there's a high chance of damage to the plane while landing

Sameer Feb 24, 2017 10:34pm

The captain is clearly to blame. He doesnt even conveniently mention it in his debriefing.

DIL DIL PAKISTAN, toronto, canada Feb 25, 2017 12:33am

What is the big deal here guys. Have you never seen Indian and Bangladeshi trains packed like sardines on the inside, and with people sitting on the roof and hanging by the sides? These Pakistani passengers were always safe inside the aircraft. I am sure they were all given comfy cushions and were seated comfortably on the floor of the aircraft.

Let us not take our focus away from the Panamagate matter.

Johnpauljones Feb 25, 2017 12:33am

Seriously ! This sounds like a joke/skit from the old Ptv funny show 50/50.

Bahadur Feb 25, 2017 12:51am

How can this happen in this electronic age? Don't they use computers? Overbooking is not new and not an issue. In USA, if an airline gets more passengers than they can take due to overbooking, they ask for volunteers who would give up their reservation and reward them free ticket and/or cash compensation for seat on next flight. PIA could have done that.

Saad Siddiqi Feb 25, 2017 01:24am

It is such a sad reflection of the Pakistan's corrupt culture. The Captain's report is junk and he should be suspended immediately. As soon as he found out that Head Purser may have made an error the plane should have returned immediately back to Karachi. I wonder how the Captain of the plane make a decision of fuel vs safety of passengers and regulations in place.

This should be taken up at the highest level....Oh what am I saying...The highest levels are full of corruption themselves.

Sad state of affairs.

Saad Siddiqi Feb 25, 2017 01:23am

@Israr what are you saying...As if that comity is not made of the same corrupt politicians that are ruling..... There is no end

sami khan Feb 25, 2017 01:39am

@Israr You must be joking. The committee itself is corrupt.. Nothing will happen. They will just form another inquiry committee and sub-committee until all is forgotten.

sami khan Feb 25, 2017 01:42am

@Vikas Fully agree with you Sir. You must visit Pakistan and witness that our country is the land of miracles.

Roz Feb 25, 2017 01:47am

It a joke some kids were playing in flight and making loud noise a old man standup and tell kids why don't you guys play outside ..i think in near future we wil find this ture any thing can happen. IN P.I.A

yussouf m mir Feb 25, 2017 01:51am

pakistanis ride trains/busses on roof tops allover the country---it is a cultural/illitrate country---police/others let it happen now the airlines go to markets filth everywhere

Mehul Feb 25, 2017 02:14am

Omg! This is some new level of stupidity

Shahzad Akbar Shaikh Feb 25, 2017 02:15am

@Basit Ali they were made to dance gundum style.

Numbersnumbers Feb 25, 2017 03:04am

@Questioner FYI, aircraft commonly take off in an over weight condition, expecting to burn off fuel/weight in transit to destination! Permissible landing weight is always less, requiring aircraft to dump excess fuel before attempting a landing!

Ako Feb 25, 2017 03:07am

its a bus service

Gohar Feb 25, 2017 03:26am

I doubt this is even possible. When you board a flight the first thing you do is get a seat. If you don't get a seat you leave the plane. I suspect the passengers themselves are the culprits here and/or someone layed down and took over the seat. They should post the picture of the moronic passengers who 'stood up'' for the flight as I suspect they were in on it or there is more to this story then is being sensationalized by this article.

KASHMIRI PANDIT from USA Feb 25, 2017 04:00am

don't worry..CPEC is there, all your problems will vanish soon with CPEC implementation ;)

Scary Feb 25, 2017 04:20am

The only solution. Sack each and every member of the crew. Arrest the pilot, copilot and chief steward. Put the on trial for harming and dangering the lives of the passengers and hopefully they will be sentenced. Unless of course they get the same supreme court judge as Ayaan Ali got.

Azam Feb 25, 2017 04:31am

I wonder how did the passengers manage in standing position while the plane took and landed? The captain was informed before he took off the plane so he should have stopped right there.

vorshal Feb 25, 2017 04:36am

Did no one explain the emergency rules... fasten your seats...sit upright?!

Peace Feb 25, 2017 04:44am

What about those who were standing all the way. Did they not ask for their seats? Those who were standing must be traveling for free, otherwise they should have created chaos and plane could have been delayed.

vorshal Feb 25, 2017 04:48am

@Sameer Hussain - There is one more thing: You don't need the pilot and his crew members for PIA flights anymore!

Nana Saeen Feb 25, 2017 04:55am

The only remedy is to handover PIA to the Sharif family that they are aspiring to have it in their possession for years. Anomalies on national level in any department are not done without the knowledge of the higher ups.

Ahsan Gul Feb 25, 2017 05:07am

When the bad news from PIA will stop coming? Will these managers and politicians will wake when we have another mishap and lost lives? The more we reject to believe that we are a failed state but Failed country not because of our public but because of greedy and self serving politicians and government. Sorry

Iqbal M Ali Feb 25, 2017 05:25am

PIA will soon be banned from landing & takeoff at International destinations.

Sunil Feb 25, 2017 05:43am

I appreciate PIA for not leaving anyone behind and accomodating every one on the plane. If this is Air India they would have harrase the passenger and stop them from boarding. atleast the passenger reached the destination safetly. dont bother about what other people say.

Hemant Feb 25, 2017 05:52am

Such an adjusting and adapting airline they were just helping so many people to perform their Haj / umrah....

rt Feb 25, 2017 06:11am

unbelievable

Panama Feb 25, 2017 06:15am

While the ministers are extremely busy defending their PM on tax player's tome, no one has time to watch out for matters of public interest.

Indian friend Feb 25, 2017 07:28am

Absolutely rubbish,funny,severe irresponsible behaviour.Only this incidence is possible in bollywood comedy movies.Why these people are making fun of pakistan in front of world.In India this thing is not possible in even Volvo buses.Even being Indian I don't like shameful event after all we are brothers.

amir ali khan Feb 25, 2017 07:57am

Did they think that it was a mini bus , not an aircraft ???

Adeel Feb 25, 2017 08:02am

Thank God they were offered to sit on the wing.

Rizwan Feb 25, 2017 08:16am

All the people should be suspended forthwith

Rafay Azhar Feb 25, 2017 08:42am

The mess PIA is in, is a reflection of the lousy governance of our pathetic ruling elite.

Junaid Feb 25, 2017 08:54am

@Questioner The captain was right it's really hard and dangerous to land immediately after take off it becames really hard to stop the plane on the runway because the plane is carrying so much fuel so the only safer way to land is dump alot of fuel and as he said it was not in the interest of the airline

Nasir Feb 25, 2017 09:06am

Flights will be crowded like buses and trains! Hahahaha....

CHAND Feb 25, 2017 09:41am

Now one thing is very clear. There is always a good demand to fly PIA and number of passengers are definitely more than the flight capacity. Hope about 30 % of the occupants would be from overseas countries. The cash flow as well as profitability is certainly very shining these days. This is a matter of pride and not concern as seen by many here; only it needs to manage things properly. From a Pakistani born Indian Citizen.

Ehtesham Feb 25, 2017 09:47am

Lol.. it happens only in pakistan

aftab Feb 25, 2017 09:51am

I also witnessed this from jeddah to karachi flight in 2016, but there was two passenger without boarding pass

Louis Feb 25, 2017 09:59am

Same happened to me on a PIA flight from Islamabad to Lahore. I was one of the first to board the plane but when I came to my seat someone was already sitting there. Despite my boarding he refused to leave. After all passengers were seated cabin asked me to leave plane and take next flight. I made so much commotion that captain came and ordered other passenger to give up seat for me and take jump seat. Still 3 more passengers boarded plane and took jump seats. Flight attendants were sitting on floor in galley during take off. All other passengers got refreshments but cabin crew refused to give.me. No more PIA flights for me.

rahim Feb 25, 2017 10:22am

HAHAHA. Pathetic.

Ikram Feb 25, 2017 10:23am

That explains why our buses some times have PIA stamped on them, Another first for PIA!

Bahadur Feb 25, 2017 10:39am

How can this happen in this electronic age? Don't they use computers? Overbooking is not new and not an issue. In USA, if an airline gets more passengers than they can take due to overbooking, they ask for volunteers who would give up their reservation and reward them free ticket and/or cash compensation for seat on next flight. PIA could have done that.

Ajaz Feb 25, 2017 11:33am

PIA should refund the fare of the 7 who were required to stand.

Pratik Lavhale Feb 25, 2017 11:41am

Great,I think it should be registered as world record in Guinness book.ha ha ha.

Pratik Lavhale Feb 25, 2017 11:48am

Great it should be recorded in Guinness book

Vikas Feb 25, 2017 12:46pm

I told this 'joke' to my friends and family in the evening after reading about this and no one and I mean no one believed it till I actually showed them this report. Seriously how can this happen? and no one is taking this seriously. It should have been major headlines in all papers and heads should have rolled by now. I seriously can't understand the toleration level of your countrymen.

karthik Feb 25, 2017 01:52pm

Ha ha ha this is absolutely hilarious... Pakistanis at their best....hand written boarding cards.. even better..

S.A.Hyder, PH.d. Feb 25, 2017 08:28pm

@Om : Security? What security? This word does not exist in the vocabulary of those in power !!

A. Khan Feb 25, 2017 09:00pm

More eye-wash from PIA. The person or persons who issued the hand written boarding passes should be summarily dismissed as,forgetting the safety issues, this is a serious security breach. The persons allowing them into the plane including ground staff, ASF and PIA staff including purser and the captain should also be dismissed. The captain for not knowing or bothering to find out what his plane was carrying and the purser for not doing their duty.

This is not happen by accident - PIA ground staff, cabin crew, pilot and the security had to know this was happening. Is there no accountability in this country?

S.A.Hyder, PH.d. Feb 25, 2017 09:00pm

@aslam bhatti : This can never happen in Pakistan. On the contrary, the police man would have been fired for doing his duty !

Intel Feb 25, 2017 11:30pm

This is Epic! You just can't beat PIA.

Justwasif Feb 26, 2017 12:11am

Disgusting

sherali mitha Feb 26, 2017 12:22am

@junaid ..Get Raju Srivastav from India and he will show you how to arrange extra passengers on wings and on the top of the aircraft. Additional seating in the Cargo hold is also not a bad idea..Raju already tried with the movie Kris-3 but Mr. Roshan did not agree...to put local train passengers on Rhitik's arms....Good Luck PIA and good luck Pakistan.

Ahmad DURRANI Feb 26, 2017 02:52am

PRIVATIZE PIA !!!!!!!!!!!!!!!

Resham Feb 26, 2017 09:15am

I think this is the same airline that used to sacrifice a lamb thinking that it will make them safe! Pathetic. Resham

Bin Adam Feb 26, 2017 09:20am

How the Captain did take off or even taxied with so many standing passengers. Unless each and every passenger had fastened seat belt Captain was not supposed to take off. But in an ill-fated Country where the top corrupts, looters and marauders of the Nation could reach the highest positions everything is possible.

sULTAN Feb 26, 2017 09:33am

@Om absolutely right

Hareesh Feb 26, 2017 06:46pm

@Questioner : The landing weight of the plane must be significantly less than the take-off weight. Otherwise, a ridiculously long runway would be required. This reduction in weight happens automatically when fuel is consumed for the planned duration of the flight..

Ravi Vancouver Feb 27, 2017 03:07am

@SYED HASSAN HASEEB Pilot before he starts flight is given the aircraft load and load balance sheet which includes number of passengers, cargo and crew on board. Pilot took flight with complete knowledge of violation of rules and compromise on safety of aircraft and Passengers. Pilot must be immediately grounded till investigation is complete and given exemplary punishment if found guilty, I hope the favoritism and usual disregard for rules and regulations shall not be extended in this very serious breach of rules and utter diregard for safety of aircraft and passengers.

Zahid bd Feb 27, 2017 05:29am

@DIL DIL PAKISTAN, toronto, canada Do you mean Pakistani people in Canada go there like this way?

BK Feb 27, 2017 06:42am

You know, why this is happening?

Govt owned white elephants like PIA / IA are kept afloat by tax payers money so that they can provide exclusive service to "entitled class" - politicians, Babu's, the elites and their families, free of cost.. They do NOT operate to provide services to citizens. So wake up..

a kay Feb 27, 2017 12:00pm

Some incidents may not have financial or operational consequences but the “reputational “damage that they bring is Irrecoverable. This incident has been in top headlines in all Middle East newspapers with a big picture of PIA plane and with main review feedback as PIA was not very interested in investigating the incidents only on “media” pressure they are looking into this now. Most of us Pakistanis face this humiliation working mostly with Indians and other foreign nationals in Middle East referring to this incident and making fun of our country. If only our government focus more on such breaches of international laws and safety incidents (and give the culprits, punishments they deserve) , rather than making all efforts on where to have PSL final and start prioritize things , may be then we have a ray of hope.