KARACHI: PTCL fails to restore phones

Published September 29, 2006

KARACHI, Sept 28: The Pakistan Telecommunication Corporation has failed to restore many telephones that are lying dead in different areas for several days.

PTCL officials blamed the city government for the lapse, maintaining that digging of roads in various areas without ensuring coordination with the phone company had resulted in damage to underground cables.

Subscriber of phone number 4989190 in Gulshan-i-Iqbal said his telephone had gone out of order several days back and despite repeated complaints, it had not yet been restored. A number of subscribers in Catholic Colony No. 2, Muslimabad, also complained that their telephone line had no dial tone for more than a month but the PTCL could not revive the lines despite many complaints lodged with it.

“We have 16 apartments in our building in this colony and the telephone lines of all the apartments have gone dead. The PTCL’s indifferent attitude is surprising,” said a subscriber.

Similarly, many people from New Karachi and Federal B Area complained of intolerable distortion in telephone line.

One of the affected subscribers in Federal B Area said that the PTCL officials would keep asking about the phone working properly but would not rectify the fault.

It appeared to be a common complaint that the divisional engineer of the Azizabad Telephone Exchange remained out of subscribers’ reach while other officials would pay no heed to the public complaints.

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