QUETTA: Balochistan Governor Syed Zahoor Ahmed Agha has said that besides reviewing the system of redressing public grievances related to the federal government departments through Citizen Portal, there is also a need to resolve the issues faced by the federal agencies concerned as it is our responsibility.

Presiding over a meeting which reviewed the federal government departments working in Balochistan here on Thursday, he said that there is need of strong, effective and active cooperation between the all federal departments working in the province which will help in improving the efficiency of the departments.

The heads of the federal agencies, including vice chancellors of the public sector universities, attended the meeting held at the Governor House.

Prime Minister Imran Khan has asked provincial governors to review the system to redress public grievances in the federal agencies working in the provinces through Pakistan Citizen Portal.

The governor, while speaking on the performance of the federal agencies in the province, said that the heads of the federal departments and agencies should play their role in establishing good governance and keeping society free from illegitimate recommendations and corruption and creating maximum facilities for the people.

The meeting decided to form a committee for resolving the issues faced by medical students across the province, who would be taken into confidence by the institutions to find a suitable solution.

Mr Agha said that through the Pakistan Citizen Portal not only has the performance of federal departments in Balochistan has improved a lot but also timely resolution of public grievances has increased public confidence in national institutions.

He expressed confidence that the next review meeting would significantly reduce public grievances. He directed the Quetta Electricity Supply Company to take immediate steps for ending unannounced load-shedding and in case of compulsion, the public should be informed in advance.

The meeting in view of the suggestions and recommendations presented by the heads of departments took some important decisions.

Published in Dawn, January 14th, 2022