The Pakistan International Airlines (PIA) has promised to ‘rationalise’ its fares, following complaints by passengers they are being overcharged for special flights.
Air Marshal Arshad Malik, the chief executive officer (CEO) of the PIA, held out the assurance that he would look into the assertion of overcharging based on high operating costs associated with these flights.
The national flag carrier has recently been facing complaints of high fares and Ghulam Sarwar Khan, the minister for aviation, took up the case with the CEO in a meeting in Islamabad.
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