ISLAMABAD: United States (US)-based ride-hailing service Uber Technologies Inc launched in Lahore on Thursday, stepping into a challenging market where credit cards are rare and security is a concern.

Uber's launch comes shortly after rival service Easy Taxi, backed by German firm Rocket Internet, pulled out of Pakistan amid a broad exit from Asia, where competition from local ride-hailing start-ups including Singapore-based Grab Taxi and China's Didi Kuaidi is strong.

Uber's launch is part of a $250 million drive into central Asia, the Middle East and North Africa, Shaden Abdellatif, Uber's head of communications for the region, told Reuters.

It launched its low-cost uberGo service across Lahore at Rs13.7 per kilometre, a price Abdellatif said was low enough to attract as many customers as possible. The cost is added to a base fare of Rs100.

In a departure from its usual business model, Uber customers will be allowed to pay in cash, rather than credit cards.

"The response to our arrival has been fantastic ─ both from riders and drivers," Abdellatif said. In Pakistan, Uber must contend with one of the lowest Internet penetration rates in Asia.

The safety of both passengers and drivers will also be a major challenge where high crime rates and an intractable militant insurgency are prevalent.

In India, the government temporarily banned Uber after an Uber driver was accused of rape.

Abdellatif said all Uber drivers would go through rigorous screening, as well as undergo mandatory training aimed at raising awareness about sexual harassment.

"We are also engaging the local law enforcement on ways we can develop the incident response process," she added.

Uber, currently valued at over $50bn, has expanded more quickly globally than any company in history and is operating in 300 cities in over 60 countries.

Follow Dawn Business on X, LinkedIn, Instagram and Facebook for insights on business, finance and tech from Pakistan and across the world.

Opinion

Editorial

Lebanon truce
25 Apr, 2026

Lebanon truce

THE fact that the truce between Israel and Lebanon has been extended for three weeks should be welcomed. But there...
Terrorism again
25 Apr, 2026

Terrorism again

THE elimination of 22 terrorists in an intelligence-based operation in Khyber highlights both the scale and ...
Taxing technology
25 Apr, 2026

Taxing technology

THE recent decision by the FBR’s Directorate General of Customs Valuation to increase the ‘assessed value’ of...
Pahalgam aftermath
24 Apr, 2026

Pahalgam aftermath

A YEAR after at least 26 people were killed in a terrorist attack in occupied Kashmir’s Pahalgam area, ties ...
Real estate power
24 Apr, 2026

Real estate power

THE latest round of land valuation revisions by the FBR for tax purposes signifies a familiar pattern that ...
Ad astra
Updated 24 Apr, 2026

Ad astra

AMONG the many developments this month that Pakistanis can take pride in is the news that one of their own will soon...