NBP ATM a big disappointment

Published April 9, 2015
Mostly after inserting an ATM card in the machine what you get is not cash but messages like ‘link down’, ‘ATM is out of order’, ‘your bank failed to respond’, ‘out of cash’ etc. — Dawn/file
Mostly after inserting an ATM card in the machine what you get is not cash but messages like ‘link down’, ‘ATM is out of order’, ‘your bank failed to respond’, ‘out of cash’ etc. — Dawn/file

VEHARI: Those using the National Bank’s main branch Automated Teller Machine (ATM) have been facing problems for the last one month with no remedy in sight.

Mostly after inserting an ATM card in the machine what you get is not cash but messages like ‘link down’, ‘ATM is out of order’, ‘your bank failed to respond’, ‘out of cash’ etc.

Another shock could be deduction of cash during a transaction but no delivery of the amount to you.

The issue has been persisting for the last one month despite State Bank’s clear instructions of round the clock service , consistent monitoring and mobilisation of maximum resources to timely resolve issues like ‘out of cash’, hardware, software problems, power outages and connectivity glitches.

A senior officer of NBP, Abdul Ghafar, said the high-tech ATMs developed glitches because of inconsistent and inadequate supply of electricity, while PTCL line disturbances also caused problems.

The State Bank never bothered to look into the network problems in the district, he added.

Because of network issues even cheque holders had to wait for hours and sometimes the entire day to get cash.

The ATM users have demanded resolution of these issue on priority basis.

BEES ATTACK: Three people were hospitalised after a swarm of honey bees attacked local zoo visitors here on Wednesday.

A number of people, including women and children, were in the zoo when the bees got agitated and attacked.

Those injured in the attack were identified as Ashfaq, Farooq and Ramzan of the 92/WB village.

Rescue 1122 officials responding timely saved many others from the bees attack.

The rescuers shifted the injured to the DHQ hospital.

Published in Dawn, April 9th, 2015

On a mobile phone? Get the Dawn Mobile App: Apple Store | Google Play

Opinion

In defamation’s name

In defamation’s name

It provides yet more proof that the undergirding logic of public authority in Pakistan is legal and extra-legal coercion rather than legitimised consent.

Editorial

Mercury rising
Updated 27 May, 2024

Mercury rising

Each of the country's leaders is equally responsible for the deep pit Pakistan seems to have fallen into.
Antibiotic overuse
27 May, 2024

Antibiotic overuse

ANTIMICROBIAL resistance is an escalating crisis claiming some 700,000 lives annually in Pakistan. It is the third...
World Cup team
27 May, 2024

World Cup team

PAKISTAN waited until the very end to name their T20 World Cup squad. Even then, there was last-minute drama. Four...
ICJ rebuke
Updated 26 May, 2024

ICJ rebuke

The reason for Israel’s criminal behaviour is that it is protected by its powerful Western friends.
Hot spells
26 May, 2024

Hot spells

WITH Pakistan already dealing with a heatwave that has affected 26 districts since May 21, word from the climate...
Defiant stance
26 May, 2024

Defiant stance

AT a time when the country is in talks with the IMF for a medium-term loan crucial to bolstering the fragile ...