ISLAMABAD: The religious affairs ministry and the information technology ministry on Tuesday signed a memorandum of understanding to introduce a digitalised Haj management system for transparency.

The agreement marks a key step towards an end-to-end digital model for Haj 2027, seeking to streamline procedures from application submission to pilgrims’ return to Pakistan.

The MoU signing ceremony in the federal capital was attended by Federal Minister for Religious Affairs and Interfaith Harmony Sardar Muhammad Yousaf, Federal Minister for IT and Telecommunication Shaza Fatima Khawaja, Religious Affairs Secretary Dr Sajid Mahmood Chauhan and IT Secretary Zarrar Hasham Khan, along with senior officials from both ministries.

The document was formally signed by Haj Joint Secretary Muhammad Bakhsh Sangi and National IT Board Director General Dr Khalid Rafiq.

Move aimed at transparency and efficiency in Haj operations, adherence to global standards

The religious affairs minister said the initiative was being undertaken on the prime minister’s special directives to make the entire process transparent, integrated and convenient for pilgrims. He said digitisation would help eliminate unnecessary delays and minimise human error while ensuring transparency in application processing, scrutiny, and other procedural stages.

The minister said the use of modern technology would not only improve administrative efficiency but also assist Pakistan in meeting international standards.

The IT minister said that from next year, a comprehensive end-to-end digital system would be introduced, covering all stages from submission of applications to the pilgrims’ return home. She added that a simple and user-friendly online portal would be established to facilitate applicants through a unified digital platform.

Under the MoU, the Pak Haj mobile application would also be made more effective and easier to use, enabling pilgrims to receive timely information and guidance. The portal would ensure effective coordination among stakeholders and strict adherence to timelines set by the Saudi authorities.

Officials said the digital transformation was expected to bring greater transparency, efficiency and speed to Haj operations, while ensuring modern facilities for pilgrims undertaking the annual journey.

Published in Dawn, February 25th, 2026