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PLEASE refer to letter, ‘PTCL complaint’ (June 10). Owing to cable maintenance work in the area, the fault could not be rectified immediately, and we immensely regret the inconvenience caused to our customer. We are pleased to inform you that the issue has been resolved to the customs’ satisfaction.
As part of our strategy to provide reliable, resilient and fast internet services, we have embarked upon a comprehensive Network Transformation Project. This will enable our customers to have access to high-speed internet.
Fariha Tahir Shah
Head of Corporate Communication, PTCL
Karachi
Published in Dawn, June 23rd, 2018
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Jun 24, 2018 01:11am
My PTCL broadband has become pathetic. A momment it is working and after about an hour it is dead. It has made our life miserable. It is holidays these days and kids use internet most of the time as they can not go out to play in the scorching sun. I am also into designing business and I sell my designs online so having trouble with the internet is unbearable.
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