Trainees at a business-process-outsourcing company in India increased their performance by an average of 22.8pc over the course of a month by spending the last 15 minutes of each day reflecting on and writing about lessons they had learned, Francesca Gino of Harvard Business School and Bradley Staats of the University of North Carolina write on HBR.org. Reflection prompts people to be more aware of their progress and gives them confidence to accomplish tasks and goals.
(Source: HBR.org)
Published in Dawn, Economic & Business, May 25th, 2015
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