APROPOS Maira Aslam’s letter (Nov 10). The issue has been promptly addressed and inconvenience caused is deeply regretted.

As part of our strategy to provide reliable, resilient and fast internet services, we have embarked upon a comprehensive network transformation, which will enable our customers to experience high-speed internet services.

Fariha Tahir Shah

GM Corporate Communication

PTCL

Published in Dawn, November 15th, 2018