ISLAMABAD: The Central Minister for Communications, Khan A. Sabur, today [Sept 14] called upon the officials of the Telephone and Telegraph Department to show extreme courtesy to the subscribers.

Telephone subscribers, he said, constituted important functionaries in the entire set-up of the department. “We have got to show extreme courtesy to the subscribers, listen to them patiently and satisfy them,” the Minister said in a speech while inaugurating a high level conference of T and T officers here. “Courtesy costs nothing but it buys everything,” the Minister added. Mr Sabur was of the view that the subscribers who did not know the proper use of telephones were partly to blame for the alleged over-billing, however, he said, T and T officers have got to exercise constant vigilance against the incidence of over-billing and the problem of the leakage of revenue.

He advised the officers to deal ruthlessly with those elements who took recourse to foul means and thus brought a bad name to the regime.

The Minister emphasised the need for proper maintenance of the telephone equipment. He said the Government could not spare valuable foreign exchange for frequent replacement of our machinery. Only those parts of the machinery which become unserviceable have got to be replaced, he added.

Published in Dawn, September 15th, 2018