I FAIL to understand why the Sindh police have provided an eFIR filing facility on the Internet when it has no intention to take action on it.

I have lodged eFIRs/complaints with the Sindh inspector-general of police, the SSP and SHO concerned but no action has been taken by them.

Unfortunately the traditional ‘thana’ culture still prevails and a redressal of citizens’ grievances has no priority with those who wield power.

The Sindh chief minister should probe this issue and ensure relief to citizens.

Mazhar Butt

Karachi

Published in Dawn, November 21st, 2017