THIS refers to the railway booking process. As a standard practice, the railway reservation offices do not book seats more than 30 days in advance. I was to travel from Karachi to Lahore by Tezgam.

On July 15, I went to Karachi City Station reservation office to book one seat for Aug 14 in air-conditioned sleeper. I was the first one to reach the booking office. But to my utter surprise I was told that no seat was available.

Then on July 17, once again I was the first one to reach the booking office when the door opened for reservation for Aug 16. Again I was informed that the seats were not available.

On my insistence, the counter clerk pulled out a seat from Hyderabad onwards to Lahore. But according to him, Karachi to Lahore seats were not available.

The railway authorities should look into the matter and take necessary action.

Anwar Mohiuddin

Karachi

Published in Dawn, September 25th, 2017