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You can return it, but it’ll cost you
According to an analysis of return policies at 79 retailers in the US, researchers found that the average deadline to return merchandise was 57 days. Also, while the average fee charged to restock merchandise was about 14pc of the price, only 7pc of retailers offered refunds on shipping costs.
(Harvard Business Review)
Published in Dawn, Business & Finance weekly, August 22nd, 2016
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