RAHIM YAR KHAN: The services of Mobilink telecom remained suspended on Monday in Multan, Bahawalpur and Dera Ghazi Khan divisions.

The subscribers to the telecom service would get “only emergency calls” on their mobile phone’s screen.

A source in the telecom office told Dawn the service was suspended after a fire incident in the Multan mobile switching centre.The time of the fire could not be ascertained.

Millions of the telecom subscribers were unable to receive and make calls.

He said that in Rahim Yar Khan, many corporate users approached the company office on Shahi Road to get their complaints registered and the staff kept on explaining to them about the causes.

Some service subscribers said they would move court for damages.

According to a spokesperson for Mobilink, services in Multan and adjoining areas were disrupted owing to a fire incident at their Multan Data Centre.

“Our technical and security teams responded immediately and are working to ensure that connectivity is restored in the affected areas as soon as possible.”

By the time of our going into the press at 11pm, the service had yet to be restored.

MULTAN: Sources said efforts were on to restore the services by linking the towers with the data centre of other city.

“The cause of the fire could not be ascertained yet but most probably it was because of a short circuit; however we are more focusing to restore the service,” Mobilink Assistant Manager of Public Relations Hamza Shaikh said. He said the service had already been restored in various cities, particularly Bahawalpur.

He said besides technical teams of Multan and Lahore were working to fix the issue.

Published in Dawn, May 24th, 2016