Perception and reality
By Andleeb Abbas
BRANDING Pakistan as the most dangerous place in the world is a perception which may be exaggerated and untrue.
However, it is the result of the complete absence of an image-building strategy both at the national and media level. The events of 9/11 brought more attention to Pakistan than they did to any other country — unfortunately for all the wrong reasons.
Internally, the people of Pakistan perceive it as a country which has been sold to the Americans for $10m worth of military aid, a country struggling for its identity and security. Externally, it is perceived as a country which is the hotbed of terrorism and turmoil with very little of interest to offer those looking for attractive areas of investment or enriching culture. As they say, there is some fire behind the smoke, and that holds true for Pakistan as well.
However, to call it the most dangerous place in the world is an exaggeration reinforced by the completely indifferent and irresponsible attitude of our various ministries and media that are expected to present a more balanced picture of the country.
Let us look at the missing links in our image-building strategy to find out what has caused this negative image:
Unbalanced media reporting: Bomb blasts are headline material, so are racial killings and other crimes and scandals. However, the way they are handled by our media, or, let us say mishandled by our people in charge of giving official details of what happened, adds fuel to the fire instead of playing down the fears of those involved. The electronic media industry is nascent and has just gone into a period of mushroom growth where every other day a new channel is born. This frenzied media competition has created a war for viewer attention.
Most of these channels lack a planned entry regarding in what area they should occupy a specific niche which gives them a respectable target audience to earn returns on their investment. However, because of the lack of specific positioning, it is more of a ‘me too’ strategy.
The emphasis is not on creative programming, but ‘breaking news’ or ‘we were the first ones there’ or ‘always on the spot’ slogans which mean nothing except that there is a sensational happening. Unfortunately, in Pakistan’s case this usually comprises suicide bombings. Every channel tries to give a more elaborate and scarier picture of the event in an attempt to hold on to audience attention. In doing so, television gives plenty of food to the already wary foreign channels to use their clips and give the impression that Pakistan is full of landmines exploding regularly.
This would not be so overwhelming if the media balanced it by showing the positive side of the country such as the booming business climate experienced by many multinationals.
Similarly, the coverage of criminal incidents happening in other countries like India and the US are hardly given the treatment we receive by their media, despite the fact that they do happen much more frequently than portrayed by our own or the foreign media.
America has experienced four cases of random shooting in universities since Jan, which are similar to suicide bombings as the victim has first of all shot randomly in lecture halls and then killed himself. In any other country, four such incidents in four months would severely affect the image of the country, but for the US, it is just a matter of news for a day or so and then it is back to Dow Jones and Britney Spears.
India has experienced human rights atrocities as a matter of routine. The killing of Muslims in Gujarat was not a unique incident. But minimum media exposure both in Pakistan and overseas gives the perception of such incidents being just once in a lifetime events. Recently, in Orissa, in another bizarre exhibition of Hindu fundamentalism, on Christmas day 55 churches and 600 houses were torched causing immense damage to property and creating scare among the Christian population.
News of a single church in a similar incident in Pakistan would have been splashed all across in the local and foreign media. But, surprisingly, such large-scale attempts to target Christians by fundamentalists in India went almost unnoticed by all media.
Positioning Pakistan positively: Most countries have a specific positioning strategy, including those experiencing turmoil like Sri Lanka, Nepal, etc. These countries are constantly advertising and developing publicity plans to highlight their positive attractions. They position themselves on the basis of their unique features and create slogans which are constantly played with attractive visuals on global channels like the BBC and CNN. They also advertise them in the print media and foreign magazines of repute like Fortune, Time, Newsweek, etc.
Malaysia’s ‘Truly Asia’ theme has done wonders for their image despite these countries being home to political and religious turmoil. India is ‘Incredible India’, Singapore is ‘Uniquely Singapore’.
Even small countries like the Maldives and many Indian cities like ‘Go Goa’ have separately marketed themselves on their beaches and have now become huge foreign attractions. Countries like Indonesia and Egypt where terrorism originated, have taken to clever advertising to neutralise the damage by showing off their tourist attractions.
Unfortunately Pakistan has no such strategy. From time to time, one did see feeble attempts by the government to advertise a few Pakistani exportable products, but they were so boring that nobody remembers them. It is thus imperative that Pakistan’s unique selling points be highlighted by developing a comprehensive media campaign. Pakistan has breathtaking natural beauty in the north and plenty of culture and tradition in all four provinces.
However, these need to be highlighted, not in the form of long bland documentaries but as short, spicy, catchy advertisements with memorable slogans at the end like ‘Pakistan: naturally beautiful’ with flashes of the most awesome mountain ranges being alluringly portrayed.
Countries, like products, are also like brands. People ‘buy’ them for the image they represent. Pakistan has been branded as a destination to be avoided in terms of business, sports and tourism. However, history shows that countries like Nepal, Kenya and Bulgaria, after almost being written off by many experts, have strongly re-branded themselves as places with much to offer.
One of the top priorities of the new economic managers of this country should be to develop a professional long-term image-building strategy to position Pakistan as an exotic country full of natural beauty, cultural diversity and lucrative business activity. Only by constantly highlighting these images will the country be able to bridge the huge chasm between perception and reality. n