Nature has once again unleashed its fury in several parts of the country in the form of devastating snowstorms and downpours - the worst seen in over a decade. The exact toll of the dead is not yet known but was, at the time of writing, believed to be close to 70.
This figure includes the number of bodies recovered from Balochistan's Pasni area, inundated by the waters of the Shadi Kor dam that burst its banks as a result of torrential rains.
At least three villages in the area are known to be completely submerged and 300 to 400 people are unaccounted for. A similar state of chaos reigns in the snowbound northern areas where hundreds of families are stranded without adequate food and fuel supplies and remain cut off from the rest of the country.
The unfavourable weather conditions have made it difficult to mount a coordinated rescue mission that remains suspended in many parts. The fact that no department of the government is ready to take on the responsibility for relief work, and that victims have no idea whom to turn to in their hour of need, speaks volumes for our poor state of preparedness when dealing with natural calamities.
There is no doubt that immediate relief in the aftermath of disasters is crucial to survival. But the absence of a long-term strategy, aimed at preventive measures and a systematic procedure of rescue and rehabilitation, is being keenly felt.
Over the years, we have had our fair share of earthquakes, cyclones and other natural calamities. But, for reasons best known to our policymakers, we remain apathetic to the probability of future catastrophes, and have made few attempts to develop a coordinated action plan involving several government departments, each assigned a definite role in coping with disasters, and coming under one umbrella.
The least developed areas of the country, with little or no infrastructure, and where poverty is at its most grinding, have been the hardest hit. Disaster management will have to be taken more seriously from now on, especially if we are to stave off the dangerous consequences of climate change, caused by our own misuse of the environment.
At the cost of quality
Predictions in recent days by the heads of the Pakistan Telecommunication Authority (PTA) and Board of Investment that the telecom sector will see massive investment and expansion and that the number of mobile phones will double to 15 million by the end of 2005 should be good news for the industry and consumers alike.
In fact, the growth in the telecom sector is estimated to be such that the number of mobile phone connections is expected to increase fivefold in the next few years.
Increased investment in this sector and the entry of new companies will benefit consumers because of more choices, the use of state-of-the-art technology and reduced prices.
While consumers have gained in terms of reduced prices and connection charges, it has to be pointed out that the state regulator needs to do much more to ensure that mobile phone companies provide the services they advertise and do so in a fairly reliable and efficient manner.
Indeed, one of the primary responsibilities of any industry regulator, such as the PTA, is to prevent the creation of monopolies in the private sector and to check collusion between firms that could exploit consumers by arbitrarily fixing prices.
What has happened in the telecom sector, especially mobile phones, is that in a rush to enhance their market share and profits, firms have given far more connections than their networks can cope with.
The result is that quite often in the middle of a conversation a phone call gets disconnected, and this happens repeatedly, with the user left with no option but to keep on trying the number again and again.
The result, notwithstanding the reduced call charges introduced in recent months, is that the consumer ends up paying double or triple for the call because of the faulty service. Instead of making all kinds of tall claims, the PTA should respond to the numerous complaints made by users of low connectivity, incorrect billing and shoddy customer.