LAHORE, March 19: The arrangement made by the National Database and Registration Authority with the Postal Service for delivering computerized identity cards to the applicants is creating problems for the citizens.

Complaints are pouring in newspapers offices that in some areas the postmen have distributed the cards without the form for filing complaints in case of a discrepancy in the cards.

“The staff just threw the card into the house without asking the applicants whether there was a mistake on it,” one Muhammad Asghar told this reporter. He said he did not know what to do to get the misreported particulars corrected.

“They also did not even collect the receipt issued by the Nadra at the time of submitting the application for the computerized card,” added Mr Asghar.

He said the card did not carry his address. Instead the words “Lahore Metropolitan Corporation” had been inserted in the column.

When this reporter contacted Brig Nadeem Qamar, Nadra’s Punjab director-general, he refused to admit the possibility of a card being delivered without the correction form. He promised, however, to take action if such an irregularity had occurred.

A Nadra official admitted that the Authority had been unable so far to devise a procedure to handle such cases.

About the exclusion of address, Brig Qamar said the column did not have enough space to accommodate long names.

Long queues were witnessed, meanwhile, in front of Nadra offices for submitting applications for computerized cards since the Authority has closed some of the counters.

Last date for submitting forms for computerized cards without paying the enhanced fee is March 31.