ISLAMABAD, Jan 4: The Pakistan Telecommunication Authority (PTA) will conduct a second survey of cellular mobile companies from Monday in eight major cities to evaluate the Quality of Service (QoS) being provided by them to their customers.
This was decided by the PTA chairman, Maj-Gen Shahzada Alam Malik, while presiding over a meeting. The meeting was held to review the performance of mobile companies operating in the country. The chairman said the first survey on Quality of Service was conducted by the Pakistan Telecommunication Authority last year in five major cities — Islamabad, Karachi, Lahore, Peshawar and Quetta — was published in the newspapers in August.
He said sufficient time had been given to these cellular mobile companies to improve their service, adding that the present survey would ascertain their latest service standard.