Customers decry PTCL apathy

Published September 23, 2008

BAHAWALPUR, Sept 22: Hundreds of customers of the Pakistan Telecommunication Company Limited (PTCL) are in trouble because their landlines are dead for the past many days.

It is learnt that scores of telephone lines were damaged when the contractors hired by the Tehsil Municipal Administration (TMA) were digging streets and roads in Satellite Town and 20 adjacent localities to lay new water supply lines.

PTCL customers say they registered complaints with the authorities several times, but to no avail. During a visit to the PTCL complaint office in Satellite Town, this correspondent saw dozens of complainants grumbling about the poor performance of the PTCL field staff.

They said that PTCL officials should have taken up the issue with TMA officials to regulate the digging.

SDO Abdul Jabbar said landlines would be restored after completion of work that had been initiated by TMA contractors.