Nordstrom has said its online operations are keeping its business afloat and ensuring workers’ livelihoods for the long term.

“What’s the opposite scenario? Everything gets shut down completely, and we can’t afford to pay your benefits?” said Gigi Ganatra Duff, a Nordstrom corporate affairs vice president. “And we can’t afford to hire you back when it’s over?”

“A lot of people are scared” at Nordstrom, said Meagan Christensen, 34, an Iowa warehouse worker who packs online orders of Birkenstock sandals, swimsuits and $60 face cream.

“We’re selling designer-line apparel and cosmetics. None of this is make-it-or-break-it for the current situation.”

According to Christensen, she earns less than $40,000 per year and is enrolled in the company’s health insurance plan.

Read the full Reuters report here.