Web users experienced widespread glitches on Tuesday, from news sites to government services, after Amazon.com Inc's popular cloud service that hosts their data suffered a technical disruption.

Amazon's Simple Storage Service, or Amazon S3, had difficulty sending and receiving clients' data for more than three and half hours, according to company status reports online.

Amazon did not disclose the cause, and some of its smaller cloud applications in North America continued to have trouble.

The far reach of the disruption underscored the increasing dependence of organisations on the cloud for cheap and secure data storage. Amazon Web Services (AWS) is the world's biggest cloud business.

Apple Inc on its website reported issues with its app store, music-streaming service and other products, which it later resolved. The iPhone maker did not immediately comment on the cause; however, it previously has said it uses Amazon S3 for some storage.

Nilay Patel,‏ editor in chief of tech website The Verge, said on Twitter that an article "published without an image because our image system runs on AWS." Messaging startup Slack Technologies Inc said users may have had difficulty uploading files due to problems with its hosting service, according to posts on Twitter.

"Imagine your business not being able to run for a day. That's a big problem," said Gene Munster, head of research for Loup Ventures.

The disruption extended beyond the business world. A site for Georgetown University professors to manage course content and grade assignments, which relies on Amazon's cloud, had "connectivity problems," the university's chief information officer said in a message to students and faculty, seen by Reuters.

A spokesperson for the US Securities and Exchange Commission said in a statement, "Our cloud services provider has informed us that they are experiencing issues that are affecting page loads on sec.gov (the commission's website) and that they are working to resolve the issues as quickly as possible."

Loup Ventures' Munster called the disruption "a temporary black eye" for Amazon. Customers would not go through the hassle of switching to a competing cloud service because of a one-time event, he said.

AWS is a large, fast-growing source of revenue for Amazon. It has helped transform the retailer, once known simply for selling books online, into a technology platform.

Amazon shares closed down less than 1 per cent.

Follow Dawn Business on Twitter, LinkedIn, Instagram and Facebook for insights on business, finance and tech from Pakistan and across the world.

Opinion

Editorial

Privatisation divide
Updated 14 May, 2024

Privatisation divide

How this disagreement within the government will sit with the IMF is anybody’s guess.
AJK protests
14 May, 2024

AJK protests

SINCE last week, Azad Jammu & Kashmir has been roiled by protests, fuelled principally by a disconnect between...
Guns and guards
14 May, 2024

Guns and guards

THERE are some flawed aspects to our society that we must start to fix at the grassroots level. One of these is the...
Spending restrictions
Updated 13 May, 2024

Spending restrictions

The country's "recovery" in recent months remains fragile and any shock at this point can mean a relapse.
Climate authority
13 May, 2024

Climate authority

WITH the authorities dragging their feet for seven years on the establishment of a Climate Change Authority and...
Vending organs
13 May, 2024

Vending organs

IN these cash-strapped times, black marketers in the organ trade are returning to rake it in by harvesting the ...